Victra, a Verizon Authorized Retailer in Newport, OR, offers a wide range of wireless devices, including phones, tablets, wearable technology, accessories, and device protection. The store is known for its friendly, professional, and knowledgeable staff who strive to provide the best customer experience. Customers consistently praise the team for their helpfulness, quick service, and patience, even with young children. Many mention that staff members go out of their way to fix problems and set up services efficiently. The store’s staff is seen as more helpful and informed than Verizon support centers, making it a trusted local option. Overall, Victra aims to connect technology to life in a trustworthy, fun, and profitable way, ensuring customers leave satisfied with their service and solutions.
Nelson was excellent. WiFi not working on friends phone, (and there were other complications). Nelson was very patient and professional. Highly recommend. Michelle
June 2024
Autumn and Chris are very knowledgeable patient and helpful.
May 2024
Charles was an amazing help today! By far the best experience I've ever had in a Verizon store, he really went out of his way to make it unforgettable! Any trouble we having, he instantly fixed the problem. Couldn't ask for better service :)
