AT&T Store in Coos Bay offers a wide range of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans to meet various needs. Customers appreciate the helpful and friendly staff, particularly highlighting employees like William, Mark, Michael, and Justin for their exceptional service. Reviews mention how these employees take the time to explain options, assist with account setups, and patiently handle inquiries, especially for older customers. Michael, in particular, is noted for his diligence in transferring phone numbers and addressing questions. While experiences with AT&T's online customer service have been negative for some, the in-store team at the Coos Bay location has received praise for their professionalism and commitment to customer satisfaction. Many customers express happiness with the assistance received, noting that the staff's knowledge helped resolve issues with their devices. Overall, the Coos Bay AT&T Store stands out for its dedicated employees who strive to provide a positive experience for all customers.
The staff is phenomenal. Quick, diligent, and extremely knowledgeable. If you have an issue, this is your store.
July 2024
Very friendly staff that also helpful and knowledgeable
April 2024
William at the Coos Bay A&T store was super helpful and friendly. He looked into all of our options so we could make an informed decision and did not waste our time with anything we don’t need.
