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“I've been banking at Umpqua Bank for over 12 years they've always had steller service always Ready to help when I have a problem and making me feel like they really care I will never change banks these people are awesome!”
“Service is great. Had to get a new card due to fraud. Do not appreciate that you put 16 numbers in a row without a break. Hard to enter. Please change back and send me a new card.”
“We've banked at North Bend US Branch for nearly 13 years. Very convenient location for us. We've always been treated very well. If there's a problem with the ATM outside, the help inside is superb. Very courteous folks in our experience. Definitely deserve the 5-star for a local bank.”
“I have never experienced any poor service from this branch. If I don’t understand anything, even something trivial, they take the time to explain it to me. Their customer service in my opinion is professional, friendly and most importantly, solution focused.”
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“Great bank with friendly and knowledgeable staff. Always helpful if I have any financial questions. Once I lost my wallet it got returned to them and by the time they had called me they had cancelled all my cards and ordered new ones.”