Umpqua Bank is a financial institution that aims to provide personalized solutions for individuals, businesses, and communities. The bank is known for its exceptional customer service, with reviewers praising the friendly and knowledgeable staff who go above and beyond to meet their clients' needs. Umpqua Bank offers the expertise and strength of a national bank combined with the personalized care of a community bank. Customers have expressed their appreciation for the bank's commitment to the communities it serves, as well as the overall positive experience they have had with Umpqua Bank over the years.
The tellers and bankers are really good people but there are a lot of fees and they aren't open on the weekends.
February 2026
Would.give it 4 stars but since the takeover of Umpqua Bank my USAA debit card's ability withdraw cash option is not available. USAA is a bank for Service Members and their families.
February 2025
This has been our bank for several years, they have awesome customer service service and are always ready with a smile.
