The AT&T Store in Ontario is praised for its helpful and friendly staff who go above and beyond to assist customers. Customers appreciate the knowledgeable service, especially from staff members like Brianna, who helped set up phones, resolve account issues, and teach device features, often staying late to ensure customer satisfaction. Many reviews highlight how staff take the time to understand individual needs, offering tailored solutions such as finding the right phone plans, devices, and accessories. Customers also mention the store’s helpfulness in improving service and lowering bills, with staff providing clear information and options. Alejandro is recognized for his courteous and friendly attitude, making customers feel confident about switching carriers. Jonathan is commended for handling multiple tasks efficiently and providing exceptional service. Overall, the store offers a wide selection of phones, tablets, smartwatches, and connected devices from various brands, along with flexible wireless plans, including no-contract prepaid options and unlimited data plans that include nationwide 5G service at no extra cost. The positive experiences emphasize the store’s dedication to customer care, knowledgeable staff, and the ability to meet diverse needs for individuals and families alike.
Ivan and Bri did an amazing job helping with trouble shooting my issue.
August 2023
I was a Verizon customer for so long and was not sure how I felt about moving to AT&T, but Ivan has made my transfer such a positive experience! Always ready to help with a smile and walked me through the process with the patience of a great sensei. I will be a customer for a very long time. Thank you so much!
August 2023
I came into my local AT&T in Ontario looking for a phone plan I know nothing about phones but luckily Brianna I’m sure was her name helped get a phone plan that fit me. Very satisfied. Good service. Great people.
