Rite Aid is a leading drug store chain that offers superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through their Rite Aid Rewards loyalty program. Their mission is to improve the health and wellness of their communities through engaging experiences that provide customers with the best products, services, and advice to meet their unique needs. Customers confidently choose Rite Aid for their everyday health and wellness needs because they consistently understand and exceed their expectations. Customers describe the stores as clean with good staff. However, some are disappointed that the store no longer carries a popular ice cream brand due to a freezer issue. Overall, the store is praised for its wonderful staff, friendly service, and great pharmacy. While the inventory has been less than optimal lately due to supply chain problems, the staff is always able to provide what customers need. As a former employee shares, the Rite Aid pharmacy staff is currently facing challenges with increased demand and staffing shortages, as well as the requirement for COVID-19 vaccinations. Despite these difficulties, they are working hard to fill prescriptions as quickly as possible and provide the best service they can. Customers are encouraged to be understanding and kind, as the pharmacy workers are doing their best in a challenging environment.
The staff is amazing and super friendly. I see all the bad reviews but the pharmacy really tries as hard as they can.
October 2023
Very organized, clean, spacious and workers helpful.
August 2023
Very efficient and friendly staff. Alot of the items are on sale. Fast checkout both in the store and the pharmacy. I love the rewards program using my phone number at the checkout.