AutoZone Auto Parts on Molalla Ave in Oregon City, OR is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. While the store generally provides friendly customer service, the experiences can vary depending on the staff working. Some customers have had positive interactions, with staff members like Nicholas and Sadie going above and beyond to assist them with issues like installing windshield wipers and replacing a battery. Customers appreciate the helpful and knowledgeable approach of these employees. However, other customers have reported less satisfactory experiences, with staff not always offering assistance when needed, and the store sometimes lacking the required parts in stock. Additionally, one customer had an uncomfortable encounter with an inappropriate comment from another customer, which the staff did not address. Overall, AutoZone provides a mixed bag of customer service experiences, with some exceptional employees balancing out less attentive service at times. Customers can expect a wide range of interactions when visiting this location.
Nothing negative to report. Its an Auto parts store.
March 2026
Didn’t get his name but the blonde gentleman with the beard was so helpful! They changed my battery in a couple of minutes. Thank you!
March 2026
I went to AutoZone after accidentally draining my whole transmission fluid by accident. Jonah D, Mike R, Greg thompson. These folks help me in a pinch. By far the best customer service I've ever received. Thanks to these homies I get to drive another day.