The Best Western Pendleton Inn offers a mixed experience for guests. While the hotel staff is generally friendly and helpful, the overall quality of the accommodations seems to be lacking. The rooms are described as old and outdated, with a musty smell and small bathrooms. The beds are reported to be just okay, and the breakfast options are barely passable. The hotel also appears to be understaffed, leading to long wait times for assistance. Despite these issues, the hotel does provide some positive features, such as a quick response from the front desk when a guest had trouble with the TV remote, and a hot and tasty breakfast served at an early hour. Overall, the Best Western Pendleton Inn may not be the best value for the price, especially given its location in a town that does not see a lot of visitors throughout the year.