Acura Parts in Portland, Oregon, is highly praised for its quality service, genuine parts, and customer-focused approach. Customers appreciate the knowledgeable staff, who are friendly and professional, and who take the time to explain what needs to be done. Many reviewers highlight the quick and reliable service, with staff getting customers in and out efficiently. The parts department is known for offering a comprehensive selection of genuine Acura parts and accessories, helping customers enhance their vehicle’s performance and longevity. The dealership also receives excellent reviews for its car sales experience. Customers have had positive interactions with salespeople who are honest, kind, and go above and beyond to meet their needs. Some reviews mention that sales staff, including Ernie and Brad, made the car buying process smooth and even delivered cars to customers unable to visit the dealership. The financial team is also praised for making the process feel straightforward and caring. Beyond sales, the service team, including James, has provided reasonable quotes for tire replacements and other maintenance needs. Overall, Acura Parts in Portland is recognized for its exceptional customer service, professionalism, and dedication to helping customers find the right parts and vehicles, making it a trusted choice for Acura owners in the area.
I purchased a used vehicle from Ernie at Acura of Portland. It was a great experience, as Ernie was knowledgeable, respectful and efficient. I wouldn't hesitate to return to Acura of Portland.
October 2023
Another exceptional experience at Acura. I was assisted by Stephen L, he was very helpful and professional. He took the time to explain what needed to be serviced. I was in and out in the time he promised. Gold Star for Stephen!!
August 2023
Great experience with sales and finance. Sandy (sales), and Johny (finance) provided excellent service.
