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“Finn was beyond professional and helped me pick out the best helmet! He even had some great tips on riding spots to check out once the weather clears up. Parking lot was small but dont let that fool you, the people will take care of you here.”
“I don’t usually write reviews but my son recommended I go here after my accident and I’m glad I did. As someone who appreciates honesty and good service, I was so impressed by how kind, patient and professional Anthony, Nancy and the rest of the team was. They explained everything clearly and made me feel comfortable the entire time. My car looked absolutely beautiful when I got it back. So good, I wasn’t sure it was mine because it looked better than before. I highly recommend them. Thank you ProPDX!”
“Customer service is impeccable. They were super patient as we waited for the insurance to make payments. Super satisfied with the outcome service and the look of our vehicle, I would definitely return for any other surface. They’re very trustworthy.”
“Hit a deer and needed a total front end repair. They took my truck in as soon as I called and got it back to me fully repaired very quickly. Easy to work with my insurance and entire process was very smooth - highly recommend!!”
“I had a couple doors painted a month ago. I needed to paint one more door, Used one and they had the code and repainted and it looks fabulous. Thank you very much. The color match was great for me”
7AM - 6PM
10033 E Burnside St, Portland
Auto Parts
“Really awesome people here. They’re very helpful, flexible, and kind- saved me about 200 bucks going here than the Subaru dealership. Don’t be sketched out with the location- your car is in great hands. Shoutout to Roberto for being amazing!”
“The customer service from Patricia and Kyle was top notch! They provided daily updates of the servicing and the actual repair itself is flawless! Highly, HIGHLY recommend :)”
8:30AM - 5:30PM
50 SE Main St, Portland
Auto Parts
“Speed’s is our go to for auto repair. We’ve used them for three different vehicles, both out-of-pocket and insurance, and their customer service and attention to detail is outstanding. We trust them and highly recommend their work quality.”
7:30AM - 5:30PM
8230 SE Woodstock Blvd, Portland
Auto Parts
“We’re so happy. Caliber completely got rid of the damage in the picture. Great caring staff, kept us informed, easy to ask all kinds of questions about the process without being made to feel silly for asking basic questions. Car looks factory new! Thank you guys!”
“This is my 2d service visit with my 1st Subaru. I have to say the experience is pretty great. I've had awesome service reps both visits. Granted, my car is new, so service doesn't take long, but it has been a quick & seamless process. The dog wash area is a pretty nice amenity to have.”
“Daniel and his team are the greatest! They are quick, affordable and most of all, very kind. Having car troubles can be stressful but not when you go here. Thank you guys!”
“I had a problem with my Retrax rolling tonneau cover that would not roll out of the box. Bed was open. I was getting a lot of runaround with the manufacture so I took it to Rack Attack (original installers from 2 years ago) and they took about a half-hour to go through it but fixed it for me! Gret customer service and professional team. Great Work!
Thank you, Bruce”
“I bought a 2025 Lexus ES hybrid from Lexus of Portland, and it was a great experience. Their customer service is *good* - proactive and polite without being pushy. They gave me an extra couple of hours to decide what to do when I asked for it, didn't bat an eye. When I had questions (about fees, finances, features, etc) they were quick to research and find out, and to say when they didn't know.
I was interested in a car that was in the shop, that was a bit more expensive. They did what they needed to (on a Sunday) to help me decide. I found a small issue (sales guy said an oil change was done when it wasn't), and they went ahead and did the oil change without changing the price, since it was on them.
Special thanks to BrianK for being a pleasure to work with.
Note: they aren't the cheapest option (southern CA Lexus dealerships are cheaper for the same vehicle), and they don't negotiate at all. However, it saved me a few days' driving & work to get the car this way vs going to LA, and that's worth it to me.”
7:30AM - 5:30PM
34 NE Grand Ave, Portland
Auto Parts
“My car was broken into while I was in Portland on a business trip and they crash-wrapped it for free so I could drive back home safely. They really went above and beyond, and made what was a miserable morning much better. Thank you so much!!”
“I had my car stolen, and once I got it back, I was assisted by Katie. She and everyone else at Bob Thomas CARSTAR were on my side the whole way. I got my car back, and it honestly looks better than before it was stolen. Thank you Katie and thank you CARSTAR!”
“Anna, their Portland Service Center's scheduler, is so pleasant to deal with; she makes sure you get the service you need done on time. Andre Salnave, my Service Advisor, analyzes, writes it up, oversees the work, makes adjustments, and makes certain
that your service gets done well.
Dr. Michael Levine, (Ph.D. in Cultural History)”
“Had an issue with my 2014 Touareg as it had a loose chrome strip that sits under the tailgate and on top of tfd bumper. No idea how it came loose. I lived near mackin auto body for years but never had a reason to come jn, but thought I'd stop in and see if they could reasonably pop this thing back into place. Joey took a look at it, brought over Ryan who was clearly a body man and Ryan took the strip off, tried to pop it in, which wasn't really effective, so he took it away, cleared and hit it with a little epoxy and popped it in like it was supposed to be. Did it gratis, which we weren't expecting. Super nice folks, ready go help and we're ready to send all the folks who need body work here. Thanks Ryan and Joey, and Mackin Auto Body.”
“⭐⭐⭐⭐⭐
I had a great experience at Si’s Autopsy Shop. They helped me fix my tail light and bumper, and the whole process was smooth and stress-free. Brenna and Craig are genuinely kind, honest, and down-to-earth people who really care about their work and their customers. It’s refreshing to find a shop you can truly trust. I’ll definitely be coming back and would recommend them to anyone needing auto body work.”
“Guys, this is the place to go when you need any collision repairs done. I’ve had to get paint work and they matched colors perfectly and I’m very satisfied with the Customer service and my entire experience. Lizzy was super sweet !”
“OEM parts for lower prices than aftermarket parts store crap, and normally in stock same day. Just got an expansion tank for my BMW e46 for $8.50 less than autozone crap (which did not even work). Halsey Imports sold me a part that popped right in and worked great - no more coolant leak thanks Mike!”
“Everyone was so nice and made the process so easy. My car looked new when I got it back and they did a great job getting it done quickly. Would definitely recommend to friend or family members.”
“I unfortunately found myself in need of a repair shop, and after talking to a number of shops closer to home, none of which could I recommend, I ventured to Womack and was SO glad I did. This team is amazing! From start to finish, a really pleasant experience. Melissa is amazing to work with, and the car turned out perfectly. I hope nobody needs a body shop, but if you do, make your first stop Womack!”
“***** Five Stars to Burnside Collision, which I highly recommend if your car needs body work. My 12 year-old car had an unfortunate scrape with a concrete parking block which it lost resulting in the shredding of my fender liner, breaking of connectors that held the bumper to the left front side panel, and the dislodging/breakage of one fog light and one headlight washer.
The first two places I took the car to wanted well over $2,000 to repair the damage largely because of the cost of replacing the fog light (which I’ve never used) and the headlight washer which I didn’t care about (I didn’t even know I had one and can wash the headlight by hand).
Burnside Collision understood that I didn’t want to spend one-quarter to one-third of the value of my car to repair relatively minor damage (the car still ran fine). They installed a new fender liner, reattached the fender to the side panel, put the dislodged fog light and headlight washer back in place (albeit non-functional) for less than $400. They even gave me a free car wash that was the equivalent of detailing the outside. And the work was done in one day once the part came in.
They understood what I needed and wanted and charged me a reasonable price for the work. I highly recommend them to you.”
8AM - 5:30PM
7835 SW 37th Ave, Portland
Auto Parts
“Donna noticed Classic Collision on the way home from working at the Maplewood Coffee house and he is working up an estimate for the door handle. Finally found a a technician to help! Running through Geico ins.”
“Can't recommend PRE enough. I had them install some basic bolt-on aftermarket parts but I wanted to keep my original parts. They went above and beyond, fabricating bespoke cardboard packaging and loading it all into the car for when I arrived. A few weeks later, I had a few minor issues with the aftermarket parts and was able to get back in quickly for some follow-up adjustments. The team is responsive, knowledgeable, helpful, and fantastic to work with.”
“Collision Auto Werks went above and beyond to take care of me during their repair. They got me in quickly, kept me apprised of what was happening and when I could expect my vehicle to be finished. They were pleasant throughout the process. They dealt with the insurance company responsible for my repairs without a hitch of any kind. They are family owned and run and I will use them again, if unlucky enough to require body work in the future.”
“ARTURO @ Alvarado Auto Body is amazing. He did an excellent repair on my truck with no issues! The turn out time was way better than expected. Great job and experience! :)”
“Review for LED Headlight Upgrade – Ford Edge 2016
Update: I want to acknowledge and thank the team for their thoughtful response to my original review. I really appreciated the transparency and the invitation to come back if I wanted to upgrade the high beams as well. It’s refreshing to see a business respond respectfully and professionally to customer feedback.
Original experience:
I had LED headlights installed on my 2016 Ford Edge for $250. The installation itself was very quick - under 30 minutes -which was perfect since I was traveling that day. The waiting room was comfortable, and the team worked efficiently.
The low beam upgrade made a big difference for night driving and I’ve been happy with the performance.
My only disappointment at the time was that I assumed the $250 covered both high and low beams, but it turned out to be for the low beams only. In hindsight, I wish that part had been clarified upfront.
That said, I do appreciate the professionalism of the team and their follow-up response. If you're looking for a quick and convenient headlight upgrade, this is still a solid option.”
“We recently had our car egged, which caused significant damage to the paint. Because our vehicle has a matte finish, several body shops in town didn’t want to work on it. Only a few shops in the area are BMW-certified and able to handle Frozen paint repairs, and some of the others warned us that we’d likely be paying out of pocket for anything the insurance wouldn’t cover.
When we called Active, Rich was upfront about their experience with Frozen paint and assured us that we wouldn’t pay anything beyond our deductible. Throughout the process, they did excellent work, communicated clearly, and set proper expectations. They were also proactive about working with the insurance company to get supplemental repairs approved and kept their promise to not push costs back on us. The entire team seems very personable, honest and experienced. The car turned out great.
I really appreciated working with them and would highly recommend their shop.”
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“Craig and his team are insanely good!!!
I was in an accident roughly a month ago, and felt so unprepared.
I called around for quotes and Craig was the realest person of them all. It went from a stressful situation, to a beautiful experience.
So thankful for this company and the people who are behind the repairs. You can’t even tell I was in a car accident.
I am so impressed, if you are looking for towing or repair services, this is your place!
Forever thankful!”