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December 2023 by John Pelonio
Clean, well maintained, reasonably priced hotel close to the airport. Staff was friendly, efficient and attentive. Room was clean and well maintained. Free paved parking with tag issued at front desk to guests. Breakfast included with stay had a variety of options to choose from. I posted a photo. The exit from the parking lot is right turn only, so if you are headed to the airport, you can make a left turn from the exit from the Springhill Marriott hotel next door. Several restaurants nearby.
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November 2023 by Bea Frakes
Booked and went to check in and would not allow my service animal. Have never been questioned. Needless to say I had to find another place in middle of night. ?
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October 2023 by Freddie Washington
Hotel is mid at best, staff is nice! Breakfast is decent the waffles are goodRooms: King bedroom was mid, nice and clean but that’s about it everything else is basic, nothing special about theses rooms. Book it for a basic clean room and head out into town.Walkability: Nothing to walk to, near by McDonald’s closes early along with the Burger King. You are not within walking distance of anything
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October 2023 by Heather Parker
I have to say that breakfast far exceeded my expectations for a hotel. They had so many diet Inclusive/conscious options, it was a delight to see! I really appreciated options for dairy free milk, yogurt, whipped cream, sugar free syrup. Traveling can often be hard for those with diet restrictions and this hotel really made breakfast a pleasant experience, thank you so much!Noteworthy details: Great breakfast selection
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October 2023 by Cameron McCord
This BW exceeded my expectations for a hotel at this price point.Big comfortable room with coffee, MW and frig.VERY comfortable bed and pillows. We didn't have any sound intrude - either good insulation or quiet neighbors.24 hr good coffee in the lobby, a well-stocked convenience store, and plenty of comfortable couches.The gym stood out. It has the typical 4 aerobic machines and dumbbells to 40lbs. The pleasant surprise is a cable machine, plus yoga mats and an exercize ball. Plenty roomy, too.The morning breakfast starts at 4am with cold food, and 6am for hot food. Pretty typical spread - chafing dish full of scrambled eggs and sausage, and then all the simple starch options you can shake a stick at.Parking was well-lit and the area feels safe.
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September 2023 by Jared Lyda
You have to use a “bank issued” credit card when you check in. They rejected my Apple Card and argued with me about it. Didn’t even try it. Had to use a debit card and now will need to get reimbursed. So frustrating! Won’t be back.
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September 2023 by Jan Barlow
I was picked up at the airport by Paris, she was amazing! She was very cheerful and bubbly, what a nice way to be welcomed by Best Western. Everything was top notch. Thank you for a wonderful experience.I am one happy customer ?.
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August 2023 by Robyn
Excellent on all options. Great breakfast. Comfortable bed. Good location. Safe neighborhood.
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August 2023 by nikki OBoyle
Love staying here before my early flights. I can always depend on Paris, she drive the shuttle at ungodly early times lol. She's shuttled me twice now and it's so nice to not have to worry when she's behind the wheel! Always super friendly and early! Definitely takes the stress out of traveling! Thank you Paris for making 4am a little brighter :)The rooms are great too! Clean easy check in and check out! Super friendly staff.Noteworthy details: Again the shuttle service is great! Paris is awesome! Always early so you'll neveriss you flight.
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June 2023 by Shiv Singh
Firstly, let’s get one fact straight - Hotel should be named Average Western Minus. The hotel room’s AC wasn’t not working when we arrived. Called the front desk and the lady was a bit rude, refused to accept the hotel’s fault, and agreed to offer a fan. No apologies. They blamed that my booking was through Expedia and so they couldn’t do anything about it. The breakfast did not have yogurt or any vegetarian hot items. The only fruit option available was large naval oranges- which I didn’t have the energy to peel in the morning. Not even the courtesy to keep some apples. Two types of cereals and a pancake option summed the breakfast. Hotel does not have any sauna, jacuzzi or hot water tubs. But they also don’t carry face wash, toothpaste or shower caps. So pretty much a 2 star hotel with 1 star service. The rooms are however clean and that made the stay possible. I always found best western to be a reliable hotel when traveling with families. May be this experience was an exception. May be the chain’s quality is declining.
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June 2023 by Kathy and Hal Baas
Arrived at the hotel just before 2pm. Hotel staff we would have to pay an additional $50 for early check in. Have never heard of this before at a Best Western and we are members of Best Western Rewards program. Stayed at many Best Western hotels and have never before been charged for early check in. Very disappointing.We waited in the lobby and were allowed to check in 10 minutes later.
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May 2023 by Bob T
Great place to stay. I got the handicap room, which I always feel bad about getting, cause I don't need that room, but this room had automatic lights in the bathroom, but with the lights, the very loud and noisy exhaust fan came on. Very annoying.Other than that, well worth the stay. Breakfast was good too!!
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February 2023 by Denny Radford
This is a great location close to the airport. First impression the middle of the day the doors are locked. You walk into a beautiful lobby. And then you get to your room. Where there is that musty moldy smell. Rooms have been remodeled but they're a lot of old bones. Wallpaper peeling away in bathroom. Wall damage inside living room headboard disgusting. Definitely DO NOT recommend this location. Sorry Best Western. I'm normally true to the brand but this one did not meet the punch.
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January 2023 by Jamie Quayle
The rooms could definitely use a little TLC but the staff at the front desk were super friendly and helpful. I liked that they had a gym with a little bit equipment. The continental breakfast was great traveling with kids. The shuttle service was so great. The same woman who brought us to the airport picked us up when we flew back into PDX. I liked being able to leave my car and bypass the parking at the airport! Very handy.
