BikeTiresDirect (BTD) is a well-regarded business in Portland, known for its impressive selection of bike parts, clothing, and accessories. Customers appreciate the friendly and accommodating staff, who are always willing to help, whether in person or online. BTD offers a unique combination of online pricing with a physical store, allowing customers to try items before purchasing. The store supports the local cycling scene and partners with local clubs and events, making it a community favorite. Customers have praised BTD for its competitive pricing and loyalty rewards program, which enhances the shopping experience. Many have had positive experiences with customer service, noting responsiveness and helpfulness, especially during returns. Even when issues arise, BTD makes the return process straightforward and painless. The store has gained a loyal customer base, with many individuals traveling long distances to shop there. Overall, BikeTiresDirect stands out as a reliable and friendly option for bike enthusiasts, providing quality products and excellent service.
Best place for parts near Portland and the same day or next day pickup is very handy
September 2024
BTD is one of if not my favorite online bike retailers. Nice selection, relatively fast and free shipping, good pricing with Gold Membership loyalty rewards program. Yes there are many other online bike stores but BTD has served me well.
July 2024
Thank you BTD for your outstanding service today! I drove down from Tacoma WA for an issue with my new Zipp wheel purchased from BTD. The staff was friendly fast acting and got my issue resolved. I have been a long time customer and will continue to be. You ROCK 🪨 Thank you, Tim J.
