Build-A-Bear Workshop in Portland offers a unique and memorable experience for customers of all ages. The store allows visitors to create their own customized plush toys, adding outfits, sounds, and scents to personalize their furry friends. Customers can also record a special voice message, adding an extra touch to their creation. The store provides a fun and engaging atmosphere, with the opportunity to host PAWsome parties before, during, or after store hours. These parties include a customized furry friend, a Special Heart ceremony, and various party games, making them perfect for birthdays, office events, or community gatherings. Reviewers praise the exceptional customer service at this Build-A-Bear Workshop location. The staff, including Mira, Sue, Patrick, and Finn, are described as delightful, helpful, and knowledgeable, ensuring customers have a positive and memorable experience. They actively involve customers in the stuffing process, making it a special occasion for both children and adults. Overall, Build-A-Bear Workshop in Portland offers a unique and personalized shopping experience, with a wide variety of cute creatures and the ability to create a one-of-a-kind plush toy. Customers are thrilled with the store's offerings and the exceptional customer service, making it a must-visit destination for anyone looking to create a special and unforgettable gift.
I've used build a bear a few times throughout my kids' lives. Custom stuffed animals are always a good gift idea.
April 2026
Everyone who works here is so sweet and friendly. I regular this location and it’s my favorite. Today I went in and had a jumbo chococat stuffed perfectly to my liking, and they were so kind the entire time even though it took like 20 mins. Shoutout to Cat for helping me and making my new friend perfectly and being... read full comment
March 2026
Very nice employees. Very helpful, considerate. Made my granddaughter's first visit Very pleasant.
