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December 2023 by Robin Crocker
Super helpful customer service repaired a small patch that I had been trying to deal with on my own for a year
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December 2023 by Sarah DG
Omg! The vibe-- yes! The people-- yes! The experience-- YES!I found exactly what I was looking for at a high quality, customer service was helpful but not hovering, and I'm SO happy I decided to stop in today!!
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December 2023 by Stephanie S.
Quite a cute brand with very vibrant colors used in their design. That's their signature branding. The quality of their products is also good, which unsurprisingly means a bit higher in the price point, though thankfully not too excessively so. The store itself is not big and has a lot on display, surely gives you a PDX feel.
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November 2023 by Clay Landon
I bought a backpack online and decided to return it to a store rather than ship it. I visitited the 23rd street location intending to complete the return and be on my way. First things first, the store is beautiful. Secondly, the staff was welcoming, friendly, with zero sales pressure. Noni worked the return and Colt overheard why I didn't like the pack I bought online. Both were very engaging. Colt brought over some models and lo and behold--the perfect pack for my needs (20L, two water pockets, much more water resistant than the model I bought in). In short, this was a fantastic shopping experience. I would definitely recommend Cotopaxi and this store in particular.
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October 2023 by Amy Joowon Kang
best shopping experience ? thanks for the welcoming vibes!
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October 2023 by Jordan Ellis
Absolutely love this place! They honor hospital member discounts YALL (sometimes even on top of their already existing sales etc)!!! I’m partial to all things colorful but they have something for everyone! Great as gifts too!
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September 2023 by Shayna Fleming
Had an amazing shopping experience here. Noni and Nitsa were so kind, helpful, and fun! Got the cutest backpack and fanny pack! :)
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September 2023 by Sarah Sarwar
omg noni is INCREDIBLE!!!! they helped me find the best stuff. obsessed 4ever w noni i am a lifelong cotopaxi customer now!!!!
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September 2023 by Tyler Cohen
The staff at this location are top notch. I took a friend here to exchange a gift and received thoughtful and tailored help from everyone in the store, even when it was crowded.Specifically, Nitsa was the most fun, knowledgeable, and engaging member of the Cotopaxi family. She's way better than Simon. 10/10 experience, will definitely direct all cotopaxi future shopping to this store.
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September 2023 by Branko B
I stopped by to explore the shop as my city does not have an official Cotopaxi store .It has a great variety of products, and the friendliest and most welcoming team. If you are in PDX this location is worth a stop.Shout out to the team for some great local recommendations a viting foodie has to try.
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August 2023 by Violet McEntire
I went in to look for a good backpacking bag on august 21st right before they closed. The girl I talked to was super helpful. She knew a lot about the bag and showed me all the features and helped me figure out what bag would work and was super invested and friendly! I left feeling like Cotopaxi was a good option.
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August 2023 by Breanne Williams
I had the best experience for my first time buying a Cotopaxi product! Nitsa and Noni at the PDX 23rd location were awesome!They asked me my preferences and helped me shuffle through the many color combos of hip packs until I found the right one! I had never experienced people so willing and excited to help while also being so patient when it came to my indecisiveness.As a visitor from out of town, Nitsa and Noni made me feel so cared for, even giving me recommendations for the city. My best interaction I’ve had in Portland so far!
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August 2023 by Kimberly W.
In store staff friendly and helpful. They cannot help with anything with an online order.Online customer service has been extremely frustrating.I personally would avoid ordering online, if you need something fairly soon. the 2-5 day shipping is not valid at all. They won't edit your order, even if it is still not processing. Disappointed in their customer service.
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August 2023 by Anthony A.
This is a must stop shop! Whenever you're in the area, stop in and check out what's new. The store is very cool with some very cool people to help you find any travel bag or accessory you're looking to purchase. I love the products because of their mission. Recycled material made into bags. Great concept! The only thing, I couldn't take home the pet dog!!! DARN!!
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July 2023 by Brendan Munro
Friendly and kind staff made shopping at Cotopaxi a treat. They went out of their way to make my partner comfortable while shopping. Selection and stock are excellent. Obviously, they only carry Cotopaxi products but if that's what you're looking for, this is the place to go.