Extra Space Storage, located at 989 NE 61st Ave in Portland, OR, offers a variety of storage units with features designed for convenience and security. Customers appreciate the large selection of unit sizes and the ability to lock in a good rate for six months, avoiding sudden price increases. The facility is known for its cleanliness and professionalism, with helpful staff who provide exceptional customer service. The manager lives on-site, and the property benefits from electronic gate access and updated security measures. Although some customers mention that navigating the facility can be a bit confusing, the motion-activated lighting in the hallways helps illuminate the units effectively. While there may be some concerns about the surrounding area, many feel confident in the safety of their belongings within the well-maintained facility. Overall, Extra Space Storage is recommended for those looking for a reliable and secure place to store their items, with friendly staff ready to assist. Customers express satisfaction with their experiences and the ease of access, making it a solid choice for self-storage needs.
I always receive the absolute best customer service any time that I am in this location. Jonas and Katelyn are exceptional.
September 2025
draw yourself a map, it's a maze exiting the elevator. This storage place is some weird hybridization financial game by Public Storage financiers or franchisees? At least they keep it clean.
September 2025
Staff is very friendly and also VERY enthusiastic about reviews. The office is also pretty clean i guess
