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August 2023 by andrew david burt
FedEx, for a number of years, has had extremely delayed (often weeks) deliveries for most products I had ordered. This seems to have been mostly fixed in the last year, so that's nice. On the other hand, they are literally the only delivery service that almost without fail (I think I can remember a single exception) refuses to honor the delivery instructions that are specified on all of my packages and in their app, which request delivery to the back porch (to avoid package theft). They don't even try to do a half-job by putting it behind the gate or out of site, it's always put right in the middle of the welcome mat, fully visible from the street. Really obnoxious. Literally whenever possible, I recommend choosing another delivery provider. UPS is - by far - the most reliable, from my experience (used to be a tie with USPS, but the last couple of years they've gotten less reliable, while UPS is still great).
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July 2023 by jenny baber
Have had nothing but problems with Fed ex deliveries...too many to detail. I try to avoid using them at all costs.
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July 2023 by S Gould
Everytime I take a left turn from the right turn lane in my semi truck your box trucks are zooming into the left turn lane as I'm making a left turn in my 53 foot trailer and I always have to slam on my breaks before hitting them or side swiping them. Your box trucks need to turn left from the right turn lane on that street like all the other trucks do. I've had this happen a handful of times from your speeding box trucks. Fix it or you'll potentially get a lawsuit.
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June 2023 by Yo Daddy
Worst shipping loction from fedex, driver drove to my house as i was in my car in my driveway didnt think to ask if i live in house nocked on my door left and unable to deliver note on my door due to no adult signture. While i was looking at him walk away from my drive way. ???
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May 2023 by H K
My package has been sitting in the Portland warehouse since 4/29/23 and hasn’t moved or updated the tracking info since. I’ve tried calling and messaged their chat bot and still have zero answers. After several calls, I finally got a real person on the line. However, the customer service representative told me to call the company I ordered from and hung up on me. He was not helpful and did not provide acceptable customer service. This is frustrating because the company did their part and promptly sent the package. FedEx has it in its possession now. That’s a FedEx problem. Not the company's problem, yet FedEx has failed to do anything to even attempt to figure out what’s going on or how they can assist. I see why FedEx has such low reviews. I submitted an online request for someone to contact me. I’m hopeful but I’m not holding my breath.
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April 2023 by Anton van Veen
I've always had a good experience with them. I've very much enjoy going down to Swan Island. It is very chill, not much of a line to go into. The security Personnel are very easy to deal with. Parking is plentiful and easy
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April 2023 by B Frankz33
Worst service out of any shipping company. Amazon dropped em quick. Been waiting on a 2,000 dollar package thats a week late and now its pending and prob. Lost. Just quit shipping fedex. Making people stressed for no reason.
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November 2022 by Andy Chester
Great place to work my son has been here 2 years 27.00 hr he loves it great bosses and co workers
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September 2022 by Paul
The FedEx Ground driver on my route routinely skips my delivery. Tracking will show on the delivery truck to Beaverton for several days. Apparently I’m at the end of the route and they get tired and quit before reaching me. I super hate it when people ship FedEx Ground to me.
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September 2022 by Michelle Nicole
For some reason my local post office wasnt accepting my package, and a fed ex ground employee was so helpful in re-routing it to another address, I really appreciated his help.
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August 2022 by Mercades Troxell
My package has been in Portland for days and says delayed every time it’s scanned and then the representative says it’s because they are short staffed and the package is to heavy?! I’m so fed up with FedEx. NOT a good reliable place. Now who the hell knows when the package will get here since it was supposed to be here the 7th and it’s now the 12th and yet again it was delayed this morning. After this I will never be using FedEx again
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August 2022 by Kathy Hebel
I had a package mailed from Wisconsin for my son's birthday. Made it all the way to Portland Facility. Took six attempts to get the package delivered. I called customer service 3 times and my son called them as well. They left it outside of his apartment building sitting there in the wrong place! Terrible experience, go through POSTAL SERVICE!
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August 2022 by ERNESTO DIAZ
This hub in swan Island is a really unorganized place, they dispatch the drivers late and they don't really care how packages are hendle are doing they're job a lot of broken leaking packages
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July 2022 by C. G.
There is NO 'express' in Federal Express! They have managed to lose my package in the Portland facility, when it stated it was to be delivered 2 days ago. The whole system lies when you go to 'track package' and says: "On Truck, out for delivery". That is a crock of ______. In the last 2 years I have yet to have a package delivered on time where a company uses them for the carrier. Fed Ex could care less about your package. If you order something online ask which carrier they use and if it is Fed-Ex either ask to have it shipped via another carrier, pick it up at a local location or just don't order.
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July 2022 by Gustavo Soares
I wish we could give "0" stars.Notification received that package was delivered and signed by someone I do not recognize. This is a business and the office was closed, so there is no way anyone could have signed. After complaining they stated the packages were "found" and set for delivery the next day. It did not arrive. The next day, they gave me the same story and promised delivery by the end of the day - still nothing. The following day I called again - deja vu.They lie through their teeth and there is no accountability.Representatives are in India and have no clue about what is going on.
