Hawthorne Auto Clinic in Portland, OR, is known for providing honest, competent, and high-quality auto repair services. The experienced technicians fix vehicles right the first time and on time, specializing in hybrids, electric vehicles, Japanese imports, and domestic makes. Customers appreciate the wide range of services, from regular oil changes to complex engine repairs, tailored to meet their needs. Many reviewers mention feeling safe and confident in the staff's diagnosis and work, often receiving follow-up care that reassures them. The team is friendly, communicative, and attentive, with staff checking on customers even after the service is completed. The clinic is praised for its excellent customer service, fair prices, and the ability to handle difficult repairs, such as fixing older cars or resolving mysterious engine problems. Despite sometimes having a waitlist, customers believe the quality of work makes it worth the wait. Services are quick and reliable, with some customers traveling from nearby areas to get their cars fixed. The clinic also offers thoughtful extras, like city bus passes during repairs, making the experience more convenient. Overall, Hawthorne Auto Clinic is trusted for its skilled staff, honest approach, and dedication to ensuring customers' vehicles run smoothly and safely.
Professional, efficient, communicative, and they have transparent pricing. Best experience I’ve had at any auto repair shop. Highly recommend!
September 2025
Wonderful people, quick service, checked many areas for issues but found none. I definitely will use them again.
March 2025
Wow, what a revelation! To go into an auto service center and not feel talked down to nor “mansplained”. My car was serviced quicker than expected, for less money than other places, and the communication throughout the process was excellent. Clearly, I highly recommend this business👍!
