Hawthorne Auto Clinic in Portland, OR, is known for providing honest, competent, and high-quality auto repair services. The experienced technicians fix vehicles right the first time and on time, specializing in hybrids, electric vehicles, Japanese imports, and domestic makes. Customers appreciate the wide range of services, from regular oil changes to complex engine repairs, tailored to meet their needs. Many reviewers mention feeling safe and confident in the staff's diagnosis and work, often receiving follow-up care that reassures them. The team is friendly, communicative, and attentive, with staff checking on customers even after the service is completed. The clinic is praised for its excellent customer service, fair prices, and the ability to handle difficult repairs, such as fixing older cars or resolving mysterious engine problems. Despite sometimes having a waitlist, customers believe the quality of work makes it worth the wait. Services are quick and reliable, with some customers traveling from nearby areas to get their cars fixed. The clinic also offers thoughtful extras, like city bus passes during repairs, making the experience more convenient. Overall, Hawthorne Auto Clinic is trusted for its skilled staff, honest approach, and dedication to ensuring customers' vehicles run smoothly and safely.
Very friendly and efficient for a DEQ Emissions test. If you call ahead they can find a time for you to stop by Tuesday to Thursday and it only takes 10-15 minutes, costs $20
April 2026
Got my struts replaced here. Kelly was amazing, excellent customer service!
March 2026
Had a great experience at Hawthorne Auto Clinic! The staff and technicians were thorough, thoughtful and transparent. All the things one is looking for in an auto service. I live in Washington and they even recommended two shops they found to be reputable up near me. Much appreciated!
