Leatherman Tool Group

Warehouses
Hours: Leatherman Tool Group builds its multi-tools in Portland, Oregon, testing them in the rugged Pacific Northwest to ensure they are reliable for any adventure or task. The tools are described as useful, handy, essential, and proven for all kinds of situations, household DIYs, and repairs over many years. Customers report long histories with their tools, with one lasting over 25 years as an everyday carry, remaining clean and sharp. The company's warranty and customer service receive significant praise. Reviews highlight quick repairs, often with replaced or upgraded parts like pliers, blades, and bits, even for very old models. This service is called great, amazing, and something that inspires customer loyalty and repeat purchases. However, one recent experience noted a lack of response to an inquiry about a broken part. Overall, Leatherman is thanked for creating durable, innovative tools backed by strong service, inviting people to share their own stories of saving the day.

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1. Portland, Oregon