-
December 2023 by joana guzman
When buying a new phone last month, we were offered up to 4 tablets flat 20$ no additional cost. When asked various times to the employee in the store since we’re getting charged an additional 40$ employee Stephanie was very snarky and rude to state we must have not asked since it’s 20$ MONTHLY with an undetermined date. We kindly asked for it to be cancelled and if we could return since it was not the agreement had last week where she rudely told us it was our fault. Employee was passive aggressive, rude and did not want to help resolve the inicial problem. Attitude is unprofessional and unacceptable will not be coming back if this is how customers are being treated
-
October 2023 by Denise Elliott
I would not get a phone here, I was sold a phone that shuts off. Won't connect to wifi, I wanted to exchange it for a more expensive phone. The woman that sold me the phone said I had 14 days to exchange it, I bring it in. Changed story to one day. I was lied to. Also two women told my friend and I that customer's don't matter and we were not right. They have their jobs because of customers. I am very upset. Protesting on Sunday. Don't shop here. They lie to sell phones.
-
October 2023 by Angel Carreon
I just want to start with the cleanliness of the store! I swear I’ve never walked into this location and it’s been dirty. They stay on top of the store looking neat and organized. Staff it’s absolutely amazing super friendly super attentive and well educated on the products they are selling! Liliana was such an amazing help and she got me hooked up with the best phone that fit me and let me tell you I am absolutely in love with my phone! And that liquid stuff is the biz and I was in awe on how it’s applied! I 100% recommend this location and I am sure anyone else who visits this location will too!
-
September 2023 by Arya Farzin
Katie was super knowledgeable and helpful with the process of getting a new phone. She got me set up and out the door quickly. All the staff were so friendly, seriously recommend coming here for any phone needs.
-
September 2023 by Raelyn Domingo
Would like to address that the last time I went there, Robert or whatever his name is helped me but kept calling someone on the floor “babe” and wasn’t very attentive to me as a customer but was very engaged with the other worker on the floor.also another worker on the floor wasn’t getting the same attention as the other worker and you could see that she was struggling needing help with her work. His customer service is horrible and as a district manager I feel like his dedication to work would be better than it is is he wasn’t working with someone he’s calling “babe”. Shouldn’t have couples work together if they aren’t being professional about their job
-
August 2023 by Asson Gelly
Staff is very educated and really knows their stuff. Friendly and outgoing I felt very welcomed as soon as I walked through the door and they helped me find the device that best fit my needs and I got to say I love my device and heard they are now a hub!! So they will be loaded with devices will definitely be coming to this location for any new lines or upgrades I need
-
August 2023 by M
Lilliana was amazing. Super patient, personable and went above and beyond. Thank you.
-
August 2023 by Lillianna Pruitt
Love love the store and staff very helpful will now be my go to location
-
July 2023 by Dazzle
I wish google allowed comments on reviews because a lot of you comment ignorantly, with no knowledge of how certain things operate. The on hand availability of a device applies directly on its demand AND the traffic of the store in which you are at while inquiring about said device. If the location doesn’t have the traffic and metrics required to have a surplus in stock, then it will not… This reflects on your lack of knowledge of cellular sales & telecommunications, & the traffic in that store, not the quality of service. Lmao
-
August 2022 by Krista Zakovics
I want to say Jason did an awesome job helping us get new phones. Keep up the good work. Very knowledgeable
-
August 2022 by ronald GRAMIGNA
A very knowledgeable staff they walk me through the process of getting a new phone and transferring the data from my old phone to my new phone I highly recommend anyone out there to consider switching over to Metro by T-Mobile it will be worth it
-
June 2022 by John Peralez
Went there to buy a phone for my wife, we were greeted as soon as we walked in, "Jason" showed us a large variety of phones asked a few questions and narrowed it down to match her needs, she ended up getting exactly what she needed and liked and everyone is happy, great job Jason. I definitely recommend shopping this store.
-
June 2022 by ROM MAK
Horrible horrible customer service, parked to get food at the buffet, owner here didn’t like that I parked in his stores parking spot. Ridiculous. Don’t come here, guy was hostile
-
March 2022 by Bart Boxiolioni
Very helpful and patient. Jigme is the man!
-
April 2021 by Maria Haser-Yleizah
They’re basically out of stock everytime I come in.
