NAPA Auto Parts has been a trusted name in auto parts distribution for over 100 years, boasting over 6,000 stores and more than 18,000 Auto Care centers nationwide. Located in the greater Portland, OR area, NAPA offers a wide selection of quality parts, professional tools, aftermarket accessories, and car care products. Many customers appreciate the competitive prices and the option to ship items home. While some reviews mention that certain staff members may need more vehicle knowledge and that prices can be high, there are also positive experiences highlighting the helpfulness and expertise of employees like Sean and Randy, who have gone above and beyond to assist customers. Daily customers, including repair shop owners, commend the courteous treatment and good in-store inventory. Overall, NAPA Auto Parts remains a reliable choice for automotive needs.
Bought parts. But it broke. Got refunded. No worries.
June 2026
Long story short, I was unable to complete my DEQ registration due to a needed simple part replacement. I stopped at the store and was assisted by Juan who is well informed, patient, and professional. Thank you for this!
August 2025
Awesome answered all my questions couldn’t believe it. Best customer service I had in Napa.
