Nor'West Scout Shop is a friendly and helpful store that offers a wide range of scouting apparel and supplies. The staff are courteous, kind, and always ready to assist with uniforms, patches, and other scouting needs. They provide sewing services, including sewing patches on and hemming pants, often while customers wait, making it convenient for those new to scouting or needing quick repairs. The store has many options and a large selection of patches, making it a great place to find everything for scouting activities. Customers appreciate the personalized service, especially when transitioning to new uniforms like Webelos, and prefer visiting in person over online orders to ensure accuracy. The store is locked for security, requiring customers to ring a bell to enter, due to issues with theft. Overall, Nor'West Scout Shop is known for its helpful staff and positive shopping experience for scouting families.
Absolutely the best customer service. They have gone above and beyond to make sure I get the awards I need. They are available to talk and work through specifics which I really value.
December 2023
Helpful, friendly, courteous, and kind service for all your scouting needs. Uniforms come with the CPC patches already sewn on. They can sew others on and do hemming while you wait if they are not too busy.
September 2023
Great place to stop if you're looking for scouting apparel. A lot of options, tons of patches, and friendly staff. The place is locked, but you just ring the bell, and they will let you in.