This OnPoint Community Credit Union location has closed

Banks, Mortgage Lenders, Credit Unions
OnPoint Community Credit Union has received mixed reviews from its members. Many customers appreciate the professional and friendly staff, noting their helpfulness and upbeat attitude. One reviewer highlighted a positive experience with a specific staff member, expressing gratitude for the assistance received while opening an account. However, some customers have raised concerns about the credit union's 24-hour customer service, suggesting that it lacks responsiveness compared to for-profit banks. Issues such as handling fraudulent transactions and customer service experiences at different branches have also been mentioned. A particular incident involving a cashier's check left a reviewer feeling uncomfortable due to a teller's questioning about account balances. Overall, while OnPoint Community Credit Union is praised for its staff, there are suggestions for improvement in customer service and responsiveness.

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1. Portland, Oregon