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January 2024 by Asterisk Ross
Wonderful staff, lots of high quality food and litter. Support local!
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December 2023 by Katie Cruise
I have been a customer of the Pet Lofts for three years now and the staff are so friendly and kind and always great me with a smile and remember my name. I wouldn’t shop anywhere else and it’s because of the staff. They all deserve raises!
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December 2023 by Sissy Martin
One of the best pretty stores in Portland. The employees really like dogs and cats.
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November 2023 by kayla wells
Thoughtful staff, talks through new and different options for your furry ones. They made me feel ready for taking in two kitties for the first time!
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September 2023 by G. Jon Hamm
Everyone who works here is really sweet. They're super helpful with my picky eater Yorkie. Definitely recommend bringing your dog to Jen's next door on the weekend for pastries and go get your doggie a treat over here.
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August 2023 by vincent mcgovern
As always, the best. Ol'Frank--he's getting on in years--will walk more than 4 miles (round trip) just to sniff the bags of dog food, mooch a treat or three, and pick up some treats for the coming week. Highlight of his weekend! Thanks for being there for him!!
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August 2023 by Christina Gunderson
They have a great assortment of high end healthy dog food, snacks, and chews that my dog loves. The staff are very welcome and helpful. They always give my dog a treat just for coming in. They have a food bag record of what I've bought in the past, and after I buy 12, I get a free bag which helps because dog food is expensive. They carry the beef knuckles and tendons that my dog loves. I drive out of my way to shop here and I recommend you do the same.
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June 2023 by James Blake
Friendly staff, good selection. Lovely little shop.
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May 2023 by Cat Farris
I've been getting my dog supplies here since 2012, and I love this place! They're so kind and helpful, and have a lovely selection of all sorts of things.
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April 2023 by Christopher Barrett
It is a great store for pet accessories and pet food. Prices are a little more than Chewy and Amazon, but you are supporting a local business with knowledgeable staff. We try and buy all our kitty supplies and food here.
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February 2023 by Bethany Y.
Started shopping here about a year ago. The store is always clean and welcoming and stocked with an amazing variety of goodies for my 4 legged family members. The manager ladies are wonderful. I see them and the rest of the staff addressing the regulars and their dogs by name and are so helpful and knowledgeable. I don't get in as often as I like but I came in on Saturday and the girls (Stacie and stephanie) were a huge help for all of my new puppies needs. 10/10 would recommend this store. It's nice to go somewhere where the staff is happy and having a good time. It means the store is being ran right! Great job Pet Loft!
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February 2023 by Alex Moreno
Great selection of healthy dog and cat food. I’ve purchased medicine here, toys, muzzles, bones and treats. They also have a reward system for the dog food I buy, which Is great. Never crowded or too active. Chill place for your pets needs!
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February 2023 by S F.
I was a regular customer for over two years. Each time I'd go in, the employees would be very friendly to my dog and give her free treats. The last time I was there, one of the employees gave her a treat and then she said, "Oh you like buggies!"I asked her what she meant. She explained that she had given my dog meal-worm based treat or bug-based. This isn't something I even knew existed much less would ever give my dog. I left the store but called later to explain that I thought you should maybe ask the owners BEFORE you feed them "bugs." The employee still tried to sell me on the nutritional and cost effectiveness of bug based treats; I told her I didn't rescue my dog from the pound to feed her bugs. Now I'm wondering how many times in the past visits my dog was fed meal worm based treats. Anyway I just went back today and it was really awkward and this business has lost my trust as a customer which is a shame because it was near my house and my dog loved going but we won't be back.
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January 2023 by Jamie Money
We had an incredible time getting our dogs (including a 9 week old puppy) fitted for harnesses. The employees were so incredibly helpful and nice. They approached and asked if they could give treats instead of just giving one. One of them even got on the ground and pulled out the harnesses and fit them on my older dog. I was so blown away by the customer service! I hope they love their jobs, they made my day <3
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December 2022 by Lynn Twiss
The best. Good selection for our lovely beasties. There for the best litter, food, treats(!) and supplements for achy joints, in South Portland. Support Local! Every. Time.Your beasties appreciate it!
