Pet Loft is a welcoming and friendly pet store dedicated to serving animal lovers and owners. The staff are consistently kind, helpful, and professional, often remembering customers’ names and providing personalized assistance. They take the time to understand each pet’s unique needs and discuss various options, making customers feel prepared—whether they are new pet owners or seasoned ones. The store offers a wide selection of high-quality pet products at different price points, including many locally made items for dogs, cats, fish, small animals, and wild birds. Customers appreciate the thoughtful service, such as giving treats to pets that visit and maintaining records of past purchases to offer discounts like a free bag after every 12 bought. The staff’s genuine friendliness and knowledge create a positive shopping experience. Pet Loft is known for its healthy dog foods, snacks, and chews, and its staff’s willingness to go above and beyond. Many customers mention that they drive out of their way to shop there and highly recommend the store for its excellent service and quality products.
Best pet store in Portland! The staff are super kind, they have an amazing selection of goods and their pricing is very reasonable. This has been my go to pet store for over 6 years as a dog walker and pet care business owner.
March 2026
In addition to offering an incredible variety of pet food, this store always carries my dog’s favorite toy! She goes through her toys quickly, and I can reliably get a new one here. The people are incredible, too!
March 2026
Pretty low key pet store. Staff is quiet and doesn’t really promote their business. Other pet stores I’ve been into will tell me all about their return policy, rewards, anything like that. Here I was barely spoken to. I may have bought more if I had been told they did returns.
