Public Storage in Portland offers a convenient and reliable storage solution for its customers. The location is easily accessible from the freeway, and the facility is known for its cleanliness, security, and well-maintained environment. Many customers appreciate the helpful and friendly staff, who go above and beyond to assist with any needs. For example, Kim has been recognized for her excellent customer service, stepping in to help when auto-pay issues arise and providing timely guidance on accessing units. The online eRental option allows for a seamless reservation process, giving customers the ability to move in and head straight to their storage unit without visiting the counter. The facility features a covered dock for loading and unloading, ensuring comfort during the process. Customers have reported positive experiences with the management, noting the responsiveness and kindness of the staff. Overall, Public Storage provides a safe and clean environment, making the often stressful experience of renting a storage unit much easier. With nearly 50 years of service, they continue to prioritize customer satisfaction through personal attention and efficient service.
Only thing I don’t like is that I can’t access my stuff 24/7.
June 2025
I’ve been at this location for the last nearly two years and the staff have always been extremely responsive, respectful and kind. The facility is always clean, secure and accessible (what more could you want!?) and Louise has made the experience here especially great with all his help!
June 2025
Kim went above and beyond. She noticed I had deleted auto-pay and reached out. It had been done accidentally and without her quick intervention, who knows what could have happened.
Thank you Kim for your stellar customer service at a time in my life when it was really needed & made a difference
