Public Storage
Public Storage,
Self StorageHours:
3260 NE Columbia Blvd, Portland OR 97211 Hours
About Public Storage
Public Storage in Portland offers free reservations with no commitment and an online eRental option to move in directly. The facility is described as very clean and secure with easy access. Many customers report positive experiences, noting the staff provides excellent, patient, and empathetic customer service, with specific attendants receiving high praise for going above and beyond to help during stressful moves. The storage units themselves are considered decent and secure, with one customer expressing trust in the facility to care for items like they were at home. However, experiences with customer service availability are mixed. Some reviews mention poor communication, with staff not always present during open hours, leading to waits. One customer had difficulty navigating the building due to a lack of signs and initial confusion with gate access. Overall, while the facility and security are well-regarded, the consistency of in-person service attention varies.
Most Recent Reviews
January 2026
Jesse couldn't be any nicer. He has been so helpful to me and always friendly. I really appreciate him and public storage for making my move easier
December 2025
Clean facility, easy to navigate and sufficiently secure
December 2025
Bad communication, nobody working when I arrived to move in, had no idea how to work gate access, super hard to navigate the building and no signs for elevator, just exit arrows that lead you to emergency only exits. unit itself is decent, decent security. Just poor customer service all around really
More Comments(111)
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- Portland, Oregon