Safeway on SE Woodstock Blvd is a friendly and convenient neighborhood grocery store. Many customers describe it as the best in town, noting it is clean, well managed, and well stocked. The store offers fresh produce, a bakery with customizable cakes, and a deli with made-to-order party trays. The floral department provides exclusive design products. Helpful services include an in-store pharmacy, Grocery Delivery, and DriveUp & Go™. The Order Ahead pick-up service is particularly praised for being efficient and user-friendly, allowing customers to text directly with the department. Staff in the pharmacy, pick-up, and late-night roles receive consistent compliments for being friendly, organized, attentive, and going above and beyond, including security personnel who have assisted customers in difficult situations. The attached Starbucks also receives praise for excellent customer service. However, some customers express criticism regarding the store's security measures, describing them as aggressive and invasive, with numerous cameras and physical barriers that create an unwelcoming atmosphere. The speed of the cashiers is also occasionally mentioned as being slow, leading to longer wait times. Overall, the store is viewed as a well-stocked and service-oriented location that fosters loyalty and fond memories for many families, despite these noted drawbacks.
This is my local Safeway and I'm happy with the selection, prices and the customer service. The only downside is the remodel of the entrances, exits and self checkout lines..,it's very punitive feeling, like they expect most customers to be to thieves. You have to go through one way turnstiles and scan a receipt.
June 2024
Poor customer service in the deli. The clerk was standing at the warm food counter with no customers, I asked if he could make me a sandwich the answer was no. There was not enough staff to make a sandwich. For 5 minutes the clerk waited on one customer. Extremely Poor customer service!
May 2024
The gentleman in bottle count was very friendly and helpful!
