The Missing Link is a local bicycle shop that has earned a positive reputation among its customers. According to the reviews, the shop's owner, James, is knowledgeable, friendly, and provides excellent customer service. Customers have praised the shop for its ability to handle a variety of repairs, from adjusting brakes and gears to replacing tires and cables. One reviewer mentioned that James was able to fix a tricky issue on an older bike with non-standard parts. Another customer was impressed with the shop's attention to detail, as James cleaned the bike and made adjustments during a tune-up, something that was lacking at other bike shops. The shop's 30-day check-up guarantee has also been appreciated by customers, with one reviewer noting that they were able to bring their bike back for a quick adjustment. Additionally, the shop has been praised for its upfront and honest pricing, with one customer stating that they were "very glad to have [their] new bike shop." Overall, The Missing Link appears to be a reliable and customer-focused bicycle shop that provides quality service and repairs. Customers have consistently praised the shop's owner, James, for his expertise, friendliness, and willingness to go the extra mile to ensure their bikes are in top condition.
Had my E Bike flat tire fixed here. Price was fair and service was excellent.
June 2024
I took my bike out for the first ride of the season and wound up getting a flat. Luckily, this shop was only 5-6 blocks away. Getting a tire replaced was quick and easy.
November 2023
The owner is very knowledgeable and friendly. He figured out a tricky fix for my older bike with non standard parts, and gave me some tips for how to take care it
