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October 2024 by Hope Smith
Mark & Anne truly amazing humans. They listen to what you are looking for, address your concerns, and tailor the BEST style for you personally. I enjoyed working with them and am excited to continue our valued partnership. Check out my amazing dress !
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September 2024 by Greg Provost
Anne & Mark were such a please to work with. I needed a dress altered, on a very tight time schedule. They had it back to me in record time and it looks great! They delivered exactly what I asked for...ahead of schedule. Thank you!
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September 2024 by Samantha Carpenter
From start to finish the experience was amazing. Mark made sure we had everything we needed. He and his team made the experience seamless and stress free. I cannot say enough good things about him and his team! I highly recommend!
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August 2024 by P Kan
I have two three piece suits I got from Tom James (thanks Mark!) A few years ago and they've not only held up beautifully but I regularly get compliments on them, which always makes my day!
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August 2024 by Sarah Bagby
This is a fantastic company. They use only the best materials. The fabrics are breathable, flexible and mendable. Every detail is covered, from the type of stitch for each section and the buttons, liners, etc. They even provide room to grow if you do! This is the place to go if you want to be tailored in the highest class.
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August 2024 by Barry Mangold
The team at Tom James was incredibly knowledgable, friendly, and made the entire experience fun and easy. Plus, the suit is beautiful and made with incredibly high quality fabric. Would recommend to anyone!
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July 2024 by Chris Lachmann
I have been buying my suits from Mark and Anne for 8 years now and the experience has been amazing. They take the hassle out of shopping, especially for me, because I hate shopping. they come to my office and I experience an old school gentlemen's treatment from an experienced Clothier and fine tailors. The end result are amazing suits made of the finest materials that fit to perfection. I highly recommend working with Tom James, if you are looking to up your professional game.
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July 2024 by adin johnson
I've always worked with Joseph McCoy and I've always found him to be very professional, helpful, and knowledgeable. He's very skilled at what he does and I've been very happy with every suit I've ever bought from him.
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April 2024 by Vincent Pollard
My experience with Tom James was underwhelming . I brought in several items for what was promised to be a fairly standard alteration. Sadly, the work didn’t equal the promise or my expectation. The primary issue (collar roll) remained unfixed on most items and in some instances was worse than before. Further, the sales oriented vibe is off putting. Lastly, when the alterations didn’t meet expectation, I was told it was about garment quality.Overall very disappointing. The only upside was that the receptionist and tailor were very nice.Save your $$$ and go to a more cost effective tailor. You will get the same or better work at a lower cost.
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March 2024 by Jeremy
Completely let down by Tom James and Allen Edmonds. Bought a "high quality" Allen Edmonds loafer that "will last you the rest of your life" from my Tom James consultant.5 months later, a large rip appeared in the top edge of one of those shoes. Tom James pointed at Allen Edmonds, Allen Edmonds pointed at Tom James, I've tried multiple times to get someone to care to solve my issue, but no results. The shoes are currently sitting at some Allen Edmonds repair center as "unrepairable".Complete disappointment. Neither one of these companies will see my business again.
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February 2024 by gary brensdal
Helen, has been a lifesaver for a couple expedited alteration requests, one involving fit and measure.Extremely helpful, and obviously a professional.Quality results, expedient service, and a joy, with whom to interact.
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November 2023 by DJ Johnson “Thuh God”
Simply the best and most comfortable clothing that even fits tall and bigger body people.
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August 2023 by Veranica Babiy
We had multiple suite/ jackets made by Tom James company and they are the most beautiful one-of-a-kind pieces! From the fabric to the hardware and the fit is just perfection. Mark and Anne are always a delight to work with.
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July 2023 by Peter Johnson
Mark is the best. He has a great sense of what I like. He helps me order the right sizes and he his extremely responsive. He makes sure I am satisfied when the order arrives and stays in touch during the year.
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June 2023 by Nick P
Worst $1700 I’ve ever spent.I needed a quality suit for my wedding…The only thing that is saving this from one star is the associate whom I worked with. Very friendly, nice and professional.The suit itself- absolutely terrible. I’m not sure where the disconnect was between ordering and in the factory- but there was a massive one.I brought in a photo of the suit style I was looking for which was skinny, form fitting. When I initially received it- the suit looked like it belonged on a 6’7, 350 lb man.For comparison- I’m 6’0, 195 lbs.The suit was long, baggy and did not fit at all. I went home, tried it on again in front of some friends and they agreed it needed to go back for an alteration.I brought it back to Tom James which was semi frustrating given I was just measured less than 2 months ago. The turnaround time for this second alteration- was relatively quick at 4 days.I brought the suit back home a second time- showed my mom and her friend- who works in the fashion space. They both thought it wasn’t custom. And thought the pants were massive and jacket was slightly too big (which they were). They suggested to go get a 3rd opinion from another store.I decided to get a few other opinions- I went to Nordstrom, Mario’s, and an independent suit consultant (with the suit). None of the staff I saw at those stores thought it was custom. Luckily Mario’s was so helpful- they had 3 people in the store (male, female and their in house tailor) helping me. They understand current fashion trends, saw the photo of what I was looking for and will have an alteration done within a few days.Unfortunately they said the shoulders are way too puffy and are they are not able to fix it given the time it takes to adjust that area of the jacket.When I spend almost 2k on a suit- I would expect maybe one alteration. Unlikely unless I lost/gained a ton of weight in a short period.It took me 3 visits at Tom James, a visit to Nordstrom and Mario’s just to get things right. I don’t think I have an abnormal body either- 6’0 is a fairly common size and the fashion consultants at Mario’s/Nordstrom agreed. I’m 2 weeks away from my wedding without a suit and it is quite frustrating.
