Trailhead Credit Union is praised for its exceptional customer service and welcoming atmosphere. Customers consistently describe the staff as friendly, down-to-earth, and professional, with employees greeting them by name and ensuring a satisfactory experience. The location on 3904 N Mississippi ave is particularly commended, with employees like Tom, Cassie, and Danielle going above and beyond to assist customers. Trailhead Credit Union is also noted for its ability to work with individuals who have poor credit, making it a preferred choice over other banks. Overall, the reviews highlight Trailhead Credit Union as a reliable and customer-focused financial institution.
Staff here are always friendly, helpful, competent. They've provided excellent account services over the approximately ten years I've been a member. Always a pleasure to see them!
January 2026
So glad I switched to TCU, they’re really a well run bank, understanding and down to earth. Talking to humans that care vs just being seen as a number as in other banks.
December 2025
Very friendly and helpful staff at this branch. It's really a pleasure to do business at this credit union.
