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June 2025 by Weston Walls
The people at this location have always been helpful! Especially the manager, Sarah! I really appreciate this crew
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June 2025 by Abduselam mohammed
Weekly Review:
The signal strength is noticeably worse than T-Mobile. Most of the time, it shows only three bars on LTE, and in many areas, there’s no internet connection at all. I plan to visit this store again to see if they can resolve the issue, and I will update my review accordingly.
As for customer service at this particular location, I have no complaints. The staff has been helpful and professional.
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May 2025 by Marlene Vasquez
they wouldn't help because the account was set up at a different store.
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May 2025 by Carolynn Chantain
New Verizon Customer
Trying to pay my bill online
But I can't see my bill or pay it (although it is due!) Problem is that a 4 dig pin was never set up. According to Verizon store it is impossible to have an acct with no pin. Welk guess what?
I went round and round with the people at the store and the people online all day with no resolution. The people online gave me some special ticket that I was to have the store Refer to so they would understand why I don't have a pin. The store said they have no idea what that ticket is and there's no way I can have an account without a pin.So basically go away. I asked if I could open a new account.. no. There is no resolution. I can discontinue the account and send my equipment back! Can you believe that? I'm not sure that this guy was not AI. Long long story short, I finally got to the right manager on the call center, and they were able to see that I did not have a pin, and they gave me one.
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May 2025 by Amey Wooldridge
We were greeted immediately when we walked in the store. The employees were friendly and helpful. I was having trouble with my iPhone 5 charging. I was able to purchase a new charging cord and everything worked out just fine. The store was very clean and well stocked. If I need any further help with my phone I will be returning to Verizon.
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May 2025 by Lisa Ehrlichman
Austin was extremely patient and helpful. I highly recommend visiting him for all your Verizon services
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April 2025 by vas tsar
Bradly the man with the plan. Super helpful ! Got me nice! He deserve a raise . Great customer Interaction
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March 2025 by Kirstin Byer
So….. “Bradley” was AMAZING!
My boyfriend (with his flip-phone)and I were in to ask questions and guidance. Neither of us are tech savvy. Bradley was so friendly, knowledgeable, SUPER patient and got all of our issues identified and he resolved what he could, referred us to administrative support for what he couldn’t do.
My faith in humanity is restored!
Good for you Verizon! You must be a decent employer to have awesome dedicated employees!!
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July 2024 by KiraMarie
I just had one of the best experiences upgrading a phone because of Bradley at this location. Upgrading or any phone stuff can be overwhelming sometimes, but Bradley explained everything I needed to know very clearly, never once pushed extra sales on me, just offered some items to make life easier and got me on my way so quickly I was AMAZED. If you have any phone needs I suggest asking for Bradley! Thanks again!
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July 2024 by Michael Morse
I had signed up for business Internet with Verizon, but unfortunately, they were not able to deliver because they could not get a signal at my building. Calling one of their phone numbers is just awful, but the people in store really make up for that.
Years ago, I had Verizon phone service and enjoyed it, but I am with a different carrier now. I do truly appreciate the great customer service I received at this location.
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June 2024 by Hayden M
Had a family member come into a store cause we had lost her phone and needed assistance resetting her pin so I could help her order a new one. The rep here was just absolutely horrendous! He said the only solution was having to buy a phone from him that day and he'd reset the pin for us saying "it's impossible otherwise". After visiting another store we were magically able to fix this "impossible" scenario within 10 minutes without the requirement of a purchase. This store only cares about making a quick buck off of you and I hope the manager is proud of the team they've trained!
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June 2024 by zamaniash
Why can I not call a physical location. All I want to know is if there is enough humans working so I f don’t waste my time sitting there for 30 min like I did at another location please respond with a number to call actual stores and not the customer service line
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June 2024 by chris lancefield
The majority of the time I have received great customer service.
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June 2024 by Amadou Lo
Nothing but a great experience when I upgraded my iPad to the newer version,
Elijah helped me set up my new iPad and also gave me so much helpful information about my new device.
The whole staff was friendly and knowledgeable.
I highly recommand them to anyone needing a cell phone or a tablet.
Amadou Lo.
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May 2024 by James Hartenfeld
Left Verizon to save money (and my service is exactly the same with competitors) but I'm leaving a negative review because they're doing a horrible job helping my mom out. She's older and they've taken advantage of her, holding her in contracts she doesn't need to be in, and not providing helpful or kind service. The manager is just a bad person and terrible to her employees. It's been pretty gross to watch and hear about. Absolutely do not go here. Probably the worst cell phone store I've seen
