Verizon offers mobile, 5G home internet, and business services. Customers can visit the store in Portland, schedule appointments online, or place orders for in-store pickup, free 2-day shipping, or same-day delivery. Reviews highlight that the staff at this location provides great and exceptional customer service, making up for difficult phone support. Employees are consistently described as friendly, knowledgeable, patient, and dedicated. They offer clear explanations and helpful information without pushing extra sales. Staff members are noted for identifying and resolving issues, providing exceptional technical assistance, and guiding customers through processes with expertise. The overall experience is frequently called amazing and highly recommended for phone or tablet needs. The store facilitates upgrades and handles orders with convenience.
Going to phone stores can be very nerve-wracking, but Lucy was very kind and knowledgeable. Such a quick process and got everything I needed in one go!
August 2026
Special shout out to Lucy for all your help with my questions yesterday! Fantastic Customer Service!
August 2026
Great, friendly service. Very responsive to my needs and worked with my budget.
