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June 2025 by Lovely Mae Eby
Thank you, Ant, for helping me get an upgrade phone.
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June 2025 by Josef Sandfort
If I was able to give Elias 100 stars I would. He is kind, a great communicator and knows everything that there is to know about electronic equipment. Elias helped my wife activate her new iPhone this morning and he got it done in a very short time. I cannot recommend Elias highly enough.
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June 2025 by Taylor Gilbreath
After a long nightmare of hold ups and problems with the phone service hotline, Sam, kylie solved my problem within mins. Give them a raise. What wonderful people. Please come see them for the best service! Thank you
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June 2025 by Eric Curtis
Extremely rude customer experience with the same guy on multiple visits. Long time Verizon customer and this is one store I will not visit again
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May 2025 by Nana
Elias thank you so much for helping get into a new phone. You have such wonderful patience.
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May 2025 by MJ The Great
This store told me they’d send me a replacement overnight for my $2000 Google Fold that completely died for no reason while I was at the airport. After waiting a day I decided to log into my account to check the status of the order only to find that it was cancelled. When I go back into the store I’m told that they don’t know who cancelled the order and that it defaulted to a repair. I had to call customer care to reorder my my phone under warranty and obviously there’s nothing anyone is willing to do to get my phone to me sooner than 2-3 business days. I’ve been with Verizon for me than 15 years and used to sell Verizon back in the day. This is the worst experience I’ve had hands down. Funny I pay the most money to them right now as well. I’m going to consider my options but what I will say is the experience I’ve had at this store the last 2 days has been trash and I expect better from a company like Verizon.
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April 2025 by Richard Boucher
Traded in my phone. Chris was very helpful.
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April 2025 by Olesya Kosholap
I had a great experience at the Verizon store thanks to Nate. He was incredibly helpful, patient, and took the time to walk me through all the details I needed to understand. It’s rare to find someone so willing to go the extra mile to make sure everything is clear. The whole team at this location is friendly and professional, but Nate really stood out. Highly recommend this store!
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April 2025 by or3gonman 88
Verizon is in the business of robbing their customers
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July 2024 by Linda
On the phone for over two hours then one of the representatives told me this promotion was only available for 30 mins.
Great job Verison
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July 2024 by Janelle Lopes (KittyheartOwl)
Came in to get help for my phone having a blank screen. When I would not buy anything from the employee who greeted me. He got really rude. The other 2 employees were really nice and solved my issue. One of them said how pretty my nails were, but the rude employee proceeded to tell me how ugly they were and how ugly I was and continued to berate me as I left the store and I tried to thank the other 2 employees. I was near tears when I went back to my car. Honestly felt so traumatized by what happened it took me over a month to write this review. Don’t go to Verizon at cascade station. I never got his name because I was just trying to get out of the store when it happened.
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June 2024 by Benjamin Tomchak
Aaron was amazing! In and out quick and was super helpful with my upgrade and accessories.
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June 2024 by Bill Clayson
Fast, knowledgeable, and helpful service. Just you want from a service provider.
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May 2024 by Shelly Elliott
I love this Verizon store. They have been very helpful. I read the other reviews and can see why others have left their's. This store is more laid back, more like walking into a store of knowledgeable friends than stuffy, professional locations. I have gone in there a few times in the past few weeks and everyone, especially rep Aaron, have been stellar, giving me exactly what I needed, getting my phone set up, helping with any issues I faced. I highly recommend this store!
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May 2024 by L
I love Verizon I've been with them for almost 7 years now and I will never go to another service provider I lost my phone but had an upgrade waiting, it took no time before I had a brand new S24 Ultra in my hands Xox
