Verizon, the local authorized retailer in Happy Valley, OR, is committed to providing the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have had mixed experiences with Verizon. While one customer had a bad experience with the call center, Kyle, an amazing young man, restored their confidence and saved the customer. Another customer, Lee, was praised for his patience and for taking over an hour to help fix an issue with their phone order. Customers have also had great experiences with Troy and Ryder, who were described as the best employees at the store.
Kyle did an excellent job helping me upgrade my phone. He very clearly explained the process and helped me with any questions. I am very thankful for the customer service he provided!
April 2025
We're a 28 yr customer. Had a very bad experience with the call center. But, Kyle saved the day. Amazing young man. He's restored my confidence & saved a customer. He's a keeper.
March 2025
Bao was a great help with setting up my new internet! It works great, very pleased.
