System failure. I arrived at my appointment time and was not attended to because another person was late for their appointment. I clarify it was not the fault of the staff
May 2023
Usually a line, but not to bad. You may have about a 15in wait at the most. That's been my experience, at least at the 102nd and Halsey location. Pretty friendly employees, but sometimes the could have an extra teller helping. I'm ok with this bank, that's why I bank there..
July 2022
Always friendly, professional and competent. Enjoy my time when I have to be there.