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July 2024 by Timothy Lafolette
Apparently, you can't get smaller bills (cash) for more than $20 at this bank without an account. I waited in line for 20 minutes to get this information from a teller. Meanwhile, at least 4 other staff members were standing around, offering people in line other bank services, none of which anyone needed...
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January 2024 by Duncan Rice
Slowest Wells Fargo out there!
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August 2023 by Editt Solorzano
Today I visited this Agency to open an account and Miss Itzel assisted us, my congratulations to the lady, she was very kind and attentive. Thank you for all your support.
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August 2023 by Frances
One entrance is locked and there is no sign to use other entrance. Employee blamed me for scheduling an appointment with someone that was off. When scheduling online, there is no option to select a particular employee. Scheduling is for date, time, and location only. This blaming of a customer was extremely rude. All in all, they were very unhelpful.
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August 2023 by Maximiliano Ramirez
Poor customer service ?
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May 2023 by Frances Cash
One entrance is locked and there is no sign to use other entrance. Employee blamed me for scheduling an appointment with someone that was off. When scheduling online, there is no option to select a particular employee. Scheduling is for date, time, and location only. This blaming of a customer was extremely rude. All in all, they were very unhelpful.
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May 2023 by Charles Johnson
Everyone is friendly and kind and very helpful here in my experiences. Thank you
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December 2022 by joyce
i had an appointment about a week ago, i came in and the teller told me she accidentally clashed 2 appointments together, so i asked her if there was a way to squeeze me in because mind you, i already came in TWICE and they messed me up both times. i left today without an appointment offer or any solutions. do not come to this wells fargo if you need help.
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October 2022 by Carol Zhu
Walked in to get help from bankers but NO bankers on duty in this branch.
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August 2022 by Kristi
The manager at this branch needs to be fired. She is disrespectful, discriminative, and unprofessional. My mother has had to go here on multiple occasions to get help with paperwork for a legal matter, and every time she has gone, the manager either dismisses her because she does not speak English, or passes her onto someone else to help her even though it is her responsibility to resolve the issue at hand. On one occasion, my mother said the manager saw her coming in, and immediately walked away to avoid interacting with her. When she was eventually called over to help, she rolled her eyes. I don’t know how this woman was even hired in the first place, let alone being a MANAGER. The last time my mother went there (WITH an appointment), she had her wait OVER an hour only to say she could not help her. Additionally, she took confidential paperwork with her to discuss with other bankers which she is not authorized to view, nor was it necessary in order for her to help. Do me a favor and visit another branch, or just switch banks entirely.
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July 2022 by C... D.
Waited twenty mins ( still waiting )for assistance with a wire transfer- one to a small credit union that can't be done on line ( no customers in the bank when I entered but three are now being served ahead of me I can see 3 staff) .I am now going to be late for my next appointment.This location consistently has poor service - after 7 years, ugh( it's been a couple years since I have tried this location , I won't be coming back)... this issue with the credit union is why I am still with a big , evil bank though.
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February 2022 by Savanna Leonard
Their drive thru ATM has been bashed in for 2 weeks now, their drive thru banker area is closed for the same, and their regular ATM has no cash in it and at this point if Wells Fargo can't keep up anything at this location why is it even open, frustrating as heck!!!
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December 2021 by Sara Fitzgerald
Bank has the most teller spots with always only 1 or 2 people working. I'm constantly waiting
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November 2021 by Mo AL Ratta
Worst customer service ever!! There were 6 employees on the back chatting and flattering together and ONLY ONE window open!! And the line about like 5-6 customers waiting for that BS to be done!! I WILL NEVER STOP HERE AGAIN, and I am thinking to take my business elsewhere and bank with a respectful bank whose respect my TIME!
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August 2021 by Juan Castillo
Awful service from one of the teller, she was walking me as if she doesnt want to work and I was right,, at the end she said "you can do it online" bad, bad bad
