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January 2024 by Duncan Rice
Slowest Wells Fargo out there!
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May 2023 by Frances Cash
One entrance is locked and there is no sign to use other entrance. Employee blamed me for scheduling an appointment with someone that was off. When scheduling online, there is no option to select a particular employee. Scheduling is for date, time, and location only. This blaming of a customer was extremely rude. All in all, they were very unhelpful.
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May 2023 by Charles Johnson
Everyone is friendly and kind and very helpful here in my experiences. Thank you
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December 2022 by joyce
i had an appointment about a week ago, i came in and the teller told me she accidentally clashed 2 appointments together, so i asked her if there was a way to squeeze me in because mind you, i already came in TWICE and they messed me up both times. i left today without an appointment offer or any solutions. do not come to this wells fargo if you need help.
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October 2022 by Carol Zhu
Walked in to get help from bankers but NO bankers on duty in this branch.
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August 2022 by Kristi
The manager at this branch needs to be fired. She is disrespectful, discriminative, and unprofessional. My mother has had to go here on multiple occasions to get help with paperwork for a legal matter, and every time she has gone, the manager either dismisses her because she does not speak English, or passes her onto someone else to help her even though it is her responsibility to resolve the issue at hand. On one occasion, my mother said the manager saw her coming in, and immediately walked away to avoid interacting with her. When she was eventually called over to help, she rolled her eyes. I don’t know how this woman was even hired in the first place, let alone being a MANAGER. The last time my mother went there (WITH an appointment), she had her wait OVER an hour only to say she could not help her. Additionally, she took confidential paperwork with her to discuss with other bankers which she is not authorized to view, nor was it necessary in order for her to help. Do me a favor and visit another branch, or just switch banks entirely.
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July 2022 by C... D.
Waited twenty mins ( still waiting )for assistance with a wire transfer- one to a small credit union that can't be done on line ( no customers in the bank when I entered but three are now being served ahead of me I can see 3 staff) .I am now going to be late for my next appointment.This location consistently has poor service - after 7 years, ugh( it's been a couple years since I have tried this location , I won't be coming back)... this issue with the credit union is why I am still with a big , evil bank though.
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February 2022 by Savanna Leonard
Their drive thru ATM has been bashed in for 2 weeks now, their drive thru banker area is closed for the same, and their regular ATM has no cash in it and at this point if Wells Fargo can't keep up anything at this location why is it even open, frustrating as heck!!!
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December 2021 by Sara Fitzgerald
Bank has the most teller spots with always only 1 or 2 people working. I'm constantly waiting
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November 2021 by Mo AL Ratta
Worst customer service ever!! There were 6 employees on the back chatting and flattering together and ONLY ONE window open!! And the line about like 5-6 customers waiting for that BS to be done!! I WILL NEVER STOP HERE AGAIN, and I am thinking to take my business elsewhere and bank with a respectful bank whose respect my TIME!
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March 2021 by Real America
This review is for customers planning to visit the Wells Fargo branch on the corner of SE Foster/82nd.I have been with Wells Fargo as a customer for close to 20 years. WF have treated me very well, please don’t mistaken this negative review to go toward the whole bank but this review is focused on this Foster branch. I try to avoid this branch but because of the convenience and assumptions that management would improve their service, I mistakenly keep coming back.I had bad customer service in the past with just this one teller and was given a survey in an email. A district manager called back and apologized for the recent negative experience at the Foster branch and said they will try to improve their service. Several weeks later, I return and was surprised to see the same teller with the same attitude working there. Kept on pushing my luck, I came back again, I decided to do drive-thru service (since I had exposure to those with COVID).That same teller is now working at the drive-thru. When I pulled up, he welcomed me with a blank stare and waited for me to tell him what I need. Awkwardly enough, it was me that greeted him. I asked for a cashiers check and was told that he was going to grant me that service only this time and ask that I need to go inside to do that later. Interestingly, the bank has a note stating that “If you have tested positive...[or] awaiting results... do not enter the facility” but they had their employee telling customers they must enter for certain transactions (I never was asked to do this at any other WF banks before). So if you have Covid, prepare yourself to go to another bank since this guy may not provide you service and the bank doesn’t want you to enter due to your medical condition(?) With instructions on a printed note I gave this teller, he even made spelling errors on the cashiers check. I kindly asked if he could fix it and he left without saying anything, came back and dropped it in the drive-thru basket without any word (no apology, no thank you, nothing), just that same blank stare again.I would like to concur with another review left by a gal about a month ago. This rude teller is Christopher. Christopher could be a good worker in the factory or a corner of an office but definitely should not be placed in a customer service role. I will not email or offer any further details to Wells Fargo since I have already done so in the past and seen no results showing improvement at the Foster branch. Avoid wasting time collecting feedback and act like something will be done. Wells Fargo can grab enough data points on here, recognize where their problem is and make improvement in their service.I will avoid visiting this branch at all cost even if it means inconveniently driving further out to another WF branch.
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March 2021 by Jon-Michael Phillips
Never fails 10 people in line at 130 pm with 1 teller... Why do I bank here again?????
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March 2021 by Xx X.
This review is for customers planning to visit the Wells Fargo branch on the corner of SE Foster/82nd. I have been with Wells Fargo as a customer for close to 20 years. WF have treated me very well, please don't mistaken this negative review to go toward the whole bank but this review is focused on this Foster branch. I try to avoid this branch but because of the convenience and assumptions that management would improve their service, I mistakenly keep coming back. I had bad customer service in the past with just this one teller and was given a survey in an email. A district manager called back and apologized for the recent negative experience at the Foster branch and said they will try to improve their service. Several weeks later, I return and was surprised to see the same teller with the same attitude working there. Kept on pushing my luck, I came back again, I decided to do drive-thru service (since I had exposure to those with COVID). That same teller is now working at the drive-thru. When I pulled up, he welcomed me with a blank stare and waited for me to tell him what I need. Awkwardly enough, it was me that greeted him. I asked for a cashiers check and was told that he was going to grant me that service only this time and ask that I need to go inside to do that later. Interestingly, the bank has a note stating that "If you have tested positive...[or] awaiting results... do not enter the facility" but they had their employee telling customers they must enter for certain transactions (I never was asked to do this at any other WF banks before). So if you have Covid, prepare yourself to go to another bank since this guy may not provide you service and the bank doesn't want you to enter due to your medical condition(?) With instructions on a printed note I gave this teller, he even made spelling errors on the cashiers check. I kindly asked if he could fix it and he left without saying anything, came back and dropped it in the drive-thru basket without any word (no apology, no thank you, nothing), just that same blank stare again. I would like to concur with another Google review left by a gal about a month ago. This rude teller is Christopher. Christopher could be a good worker in the factory or a corner of an office but definitely should not be placed in a customer service role. I will not email or offer any further details to Wells Fargo since I have already done so in the past and seen no results showing improvement at the Foster branch. Avoid wasting time collecting feedback and act like something will be done. Wells Fargo can grab enough data points on here, recognize where their problem is and make improvement in their service. I'm sure Chris will be there again with the same attitude so I will avoid visiting this branch even if it means inconveniently driving further out to another WF branch.
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February 2021 by Sandra Guillen
The worst customer service a guy named chris I think is his name is the rudest one I wait more than one hour to get to this teller and he wasn't helpful at all.But this is not the first time he is like that mos of the time
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February 2021 by Danny M.
As of this writing, I've been in like for almost 35 minutes, trying to get a simple cashiers check for my business. Why are there only two tellers in such a busy area? Is every customers request so difficult or are these just the slowest tellers in bank history. Wells Fargo has disappointed before, but my need for a cashiers check just turned into an account closure as well.