UScellular

Mobile Phone Accessories, Cell Phone Stores, Internet Service Providers
Hours: UScellular receives strong praise for its exceptional customer service and helpful employees. Staff members are consistently described as friendly, knowledgeable, and efficient, making customers feel well taken care of without overselling. Employees are noted for being patient, going the extra mile, and working diligently to find plans that fit a customer's budget. The service is highlighted as being quick and effective, with visits that do not take a long time, in stark contrast to experiences reported with other carriers. However, a significant criticism is directed at the company's Home Internet service provided through Inseego. This product is labeled a joke and useless, with customers reporting a horrendous connection that frequently disconnects despite indicated high speeds. The setup process is frustrating due to a lack of included instructions and an extremely short power cord, and the required antenna is not included but must be purchased separately. This has led to a decision by at least one customer to return the product and seek home internet service elsewhere. Overall, the in-store experience at UScellular is viewed very positively, with employees earning descriptions like amazing, super helpful, and true rockstars in customer service. The company is also noted for having better prices than some competitors and for welcoming back customers who have tried other services. While the cellular service and staff support are highly recommended, the Home Internet offering receives a strongly negative assessment.

• 0.01 miles

  

  Verizon Cell Phone Store, Mobile Phones
• 0.08 miles

  

  T-Mobile Cell Phone Store, Mobile Phones

1. Prineville, Oregon