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“Wow is all I can say. I used to be with many other banks in my life and they are nothing compared to Fiber Federal Credit Union. Everyone is so nice and so helpful and they work with you to make your life better and easier in so many ways. I just called Kim today and just had some questions about loans and stuff and she went out of her way to save me a $150 dollars a month on my bills each month. And even lowered my interest rate on my car loan without me even asking for it. I mean what bank does that? Fiber Federal Credit union is who does that. I will never ever use another bank again. And I guarantee at whatever bank you are at now if you moved your accounts over to Fiber Federal you will be glad you did I guarantee it. If you want your mind blown by being with the best bank in the world just sign up get an account and then get educated about the resources they have to help you. I guarantee you will be amazed.”
“I just moved to this little town and know nothing about it, but I find it so amazing when you find a credit union that is so involved in helping their community. I came here because you were recommended to me through a resident of mine. You helped a family in need when no one else would. Heck yeah I want to bank with you and now I do :) Isabelle, thank you so much for your very quick and friendly help with this process. I 10/10 recommend this place to everyone in the area.”
“Always helpful staff! From checking/savings and loans, face-to-face as welll as ITM services have always been of positive experience. Enjoy the expanse of available locations wherever we may be in need of banking services. Thank you FFCU, especially Woodland and Triangle!”
“Went in today for a vehicle loan. Easily one of the most helpful experiences I have had at a credit union/bank. Adrionna was not only friendly and knowledgeable, she went above and beyond to help me and explain the process.”
“Had a lovely experience with the front desk receptionist Jill! She was very friendly and helpful she helped me with like 4 things at once! Overall I love Fibre and was very happy with the service provided.”
“Brooke helped me set up my first bank account! She was very kinda and patient with all my questions. She explained everything to me amazingly, dumbed things down for me when I needed it and made the process easy.
My autistic brother was with me and even with him being super loud, kinda grumpy and energetic, she was patient. She and another worker complimented his dragons from the new how to train your dragon movie and showed interest in what he was into. It was nice to have a good experience with him in public because that’s hard with someone with his form of autism. Thank you Brooke for being awesome and helping me, a 20 year old get her first bank account open!”
“Red Canoe has the friendliest employees and will take thier time to assist you in whatever it is you're trying to accomplish, unlike other financial institutions they are only there for a paycheck. I get some days are hectic but these guys don't let it get to them!!”
“The staff was super helpful and extremely knowledgeable. Very refreshing to deal with someone that actually cares about helping their clients as opposed to how large corporate banks treat their clients. 10/10 highly recommend the Kalama Fibre branch”
Closed
796 Commerce Ave, Longview
Banks
“I can honestly say that my experience with Fibre Federal has been better than any bank or financial institution that I’ve ever dealt with. Everyone is friendly and helpful, and I couldn’t possibly be happier. Thank you so much!”
“I am not fond of the location area of this Longview office, and hard to get to as a new resident to Longview, but the customer service has always been helpful & friendly, either in person or drive thru.”
“A very nice and beautiful Chase location. I went for the first time today and was very pleased with the service I received. I will never go to another Chase branch again.”
“All the workers are friendly and smile and say hello as they pass by. Tellers are friendly and helpful. Never long wait times, when they see that they need another teller, they get one quickly.”
“Relatively new guy, here at Key Bank Longview branch. Opening this account was prompted by information provided to me, that wasn't true. I asked if Key Bank, could exchange foreign currency, specifically Ukrainian. I was told yes, they could, so I opened an account. When I returned with the currency, they couldn't do anything with it, besides question next in charge, & so on, scratching their head. That was not a surprise, as it's likely they handle no foreign currency. I understand the employees efforts to please a customer, sometimes without full knowledge of services available to an individual, and likely, was not addressed in any training efforts by management? I could've told you what to do with it, but I wasn't offered money to open my account.. lol.! Subsequent visits have resulted in outstanding services. Race, you're doing fantastic in the hurdles you face, pleasant disposition, every time. Fabiane,I can't thank you enough, or properly for your outstanding service, will you be my valentine? ?VRM lol . Have a great day folks, I'll see you all soon..”
“Always been good service at the many branches around local area...but noticed my experiences were best with the branch main credit union building on 15th Avenue...services are great ?”
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“The tellers are Always very professional, nicely, dressed and confident, like Joshua Anthony, are a pleasure to do business with. It makes banking easy when you have such great help.”