National Car Rental
Car RentalHours:
2522 Jesse Butler Cir, Redmond OR 97756 Hours
About National Car Rental
National Car Rental is highly praised for its friendly and helpful staff, providing a smooth and easy rental experience. Customers appreciate the prompt shuttle service, quick vehicle selection from the Emerald Aisle, and straightforward checkout and return processes. The staff, including managers and representatives, are often described as welcoming, patient, and understanding, going above and beyond to assist with reservations, upgrades, and resolving issues. One customer highlighted the exceptional care when the staff took the time to call about forgotten sunglasses and promised to ship them back, demonstrating a high level of customer support. Despite not being the cheapest option, the convenience and quality of service make up for it, with no hidden fees or surprise charges. Some mention short staffing at the counter but still received clean, well-maintained vehicles with low mileage. Overall, customers feel confident and satisfied with the helpful service, quick process, and attention to customer needs, whether renting for work or leisure.
Most Recent Reviews
August 2025
Would give 5 stars if they had Emerald Isle. But still Easy check in and out. Clean car and Friendly staff.
June 2025
Cassie is very friendly and helpful, thank you for being such welcoming and gives us a great start at this lovely city!
June 2025
I’m very loyal to National Car Rental and will admit all locations are not the same. This one is great and better than most locations. They don’t have the Emerald Aisle but I had a positive experience. Friendly and knowledgeable staff and good, clean vehicles. I will use them again when I return to this airport.
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