OnPoint Community Credit Union is a well-established financial institution dedicated to supporting the financial growth and well-being of its members and communities across Oregon. Founded in 1932, it has grown to become the largest community-owned credit union in the state, serving over 500,000 members. Many reviews highlight the professional and pleasant service provided by the staff, with members appreciating the ease of transactions and quick service. The Redmond branch, in particular, is noted for its friendly and helpful team, who go above and beyond to assist members with various banking needs. While there are some concerns about ATM functionality, the overall feedback emphasizes a positive experience with OnPoint. Members value the supportive approach taken by staff, especially during challenging times. One reviewer expressed gratitude for the compassionate assistance received while navigating a difficult legal process, showcasing the credit union's commitment to understanding and supporting its members. Overall, OnPoint Community Credit Union is recognized for its dedication to customer service and its role in building strong communities through financial education and support.
This Branch was amazing when I made the mistake of going to the wrong branch to sign paperwork! They were so sweet and accommodated us ! Thanks to all of you!
October 2023
This is one of the best On point branches ever I have been several time sensitive issues that the branch manager and staff made sure were taken care of ASAP! Even stayed positive and encouraging the entire time!
December 2022
Member for 6 years. Every person has been professional & pleasant. That is what matters most to me. Cashing checks is typically quick as lines move right along. Great service!
