“Love RCU, they are the best!! I've got everything through them... have and several car loans... easiest loan process EVER!! I would, and have, recommended them to everyone!”
“I was having some issues with PayPal trying to charge my bank account multiple times for a payment that had already been paid and I was frustrated to tears, but Heather from the Eugene office got on the phone and was so kind and understanding. She helped me with stopping the payment so it didn't happen again, gave me options going forward to stop that from happening and sent me forms through email to help me out. Her and I were disconnected and knowing how upset I was already she called me back to finish what we were doing instead of just letting it go and making me call back in and having to start all over with another representative. Her compassion and kindness and exceptional customer service will keep me a customer with NW Community for a long time. Thank you Heather for being the perfect example of what amazing customer service should be like and for all your help.”
“I'm a local Realtor and have clients that just completed a purchase using Bonnie and First CCU as their lender. Bonnie and First CCU were great to work with; they handled everything with care and were able to close a complicated purchase on time without any issues. They also have the flexibility to handle decisions in house which was important with this particular situation. I'd be happy to work with them again!”