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“Love RCU, they are the best!! I've got everything through them... have and several car loans... easiest loan process EVER!! I would, and have, recommended them to everyone!”
“I was having some issues with PayPal trying to charge my bank account multiple times for a payment that had already been paid and I was frustrated to tears, but Heather from the Eugene office got on the phone and was so kind and understanding. She helped me with stopping the payment so it didn't happen again, gave me options going forward to stop that from happening and sent me forms through email to help me out. Her and I were disconnected and knowing how upset I was already she called me back to finish what we were doing instead of just letting it go and making me call back in and having to start all over with another representative. Her compassion and kindness and exceptional customer service will keep me a customer with NW Community for a long time. Thank you Heather for being the perfect example of what amazing customer service should be like and for all your help.”
Credit Unions
Credit Unions
Credit Unions
“Be with them for 20 plus years, and only one complaint in all that time was one time their drive throughachine was not operating.The tellers are always friendly and quick to care for my needs. I have met with loan staff and other management staff, and they were just as helpful.I Gove them a big A+.”