IN Self Storage - Salem West is a storage facility known for its straightforward pricing with no hidden costs, emphasizing clean, secure, and easy-to-access units. The facility is described as very secure, with 24/7 security and flexible unit sizes to protect belongings from damage. Reviews consistently highlight exceptional customer service, noting the on-site staff as amazing, super kind, helpful, accommodating, and sensitive. Staff members are praised for working hard to keep the facility clean inside and out, going above and beyond to assist customers, offering reminders to prevent late fees, and providing caring gestures during difficult times. The manager is also noted as being super cool and helpful with practical issues. Customers strongly recommend the business for its quality of work, fair treatment, and making storage simple and affordable.
The on site manager is a amazing person who works so hard to keep it clean inside and outside of the units I will always recommend this storage company due to the quality of work and customer service
March 2025
This is a great storage facility they make sure your stuff does not get damaged and if it does they bring it to your attention also wanted to shout out their worker Audrey who is amazing!!! calls me when I might have late fees to prevent them, She is super kind and has a very positive personality! Like I said she is amazing!!!
November 2024
I have rented from these guys for 6 years. The service is great. The facility is clean and the staff is amazing.
