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“The west Salem branch is always super friendly timely and has great customer service! Whenever I have any questions on what’s best for me and my investments they’re always informative and helpful! Especially Rylie, she always has a great attitude and shows real concern for me as a client! Can’t recommend enough.”
“IF YOU ARE ABOUT TO MAKE A CHECK DEPOSIT, KNOW THAT IT CAN TAKE UP TO 1 TO 3 BUSINESS DAYS FOR IT TO BE PROCESSED, THERE MAYBE NOBODY THERE THAT WILL INFORM YOU OF THIS UNLESS YOU ASK AND FURTHERMORE, I HIGHLY RECOMMEND BANKING WITH THEM BECAUSE THEY ARE ALWAYS NICE AND PROFESSIONAL, [IN CLOSING]: IF YOU WANT YOUR MONEY FROM YOUR CHECK IMMEDIATELY THEY RECOMMEND COMING INTO ANY BRANCH IN-PERSON..”
“Michelle took great care of us today, going above and beyond to make sure we had everything in order! She was efficient in handling our requested transaction. Then she set up a future transaction for us so we could focus on an upcoming challenging week. When she looked up current rates and we realized we could bump up rates on some existing CDs, she made quick work of those as well. It was very satisfying to know we had everything we had expected plus the unexpected covered during our appointment! Thank you, Michelle for your professionalism and friendly demeanor. As usual we were greeted and treated wonderfully by all the staff at State St. branch. Thank you all so much for always making us feel welcome!! Dr. B and Nancy”
“My card stopped working so I went to a branch while I was in Salem. I wish we had a branch in Eugene. Anyway I showed my card and ID and I was b and out the door in under 5 min. Thanks for the great service!”
10AM - 5:30PM
1190 Oak St SE, Salem
Banks
“I've purchased two vehicles, and two motorcycles with this bank. They have always treated me good. I would give 5 stars, however I was sold a pretty useless vehicle warranty from maps. Great bank, but do not purchase the route 66 vehicle warranty that MAPS sells as it is garbage. I have an 8k transmission I paid for out of my own pocket. If it's to good to be true.....well you know the rest lol.
Edit: Thank you Maps for reaching out to me. I was very impressed!!!”
“Riley is awesome, helpful, and kind. Thank you so much Riley for all of your help!! Just started with Willamatte Valley Bank yesterday (she had me in and out the door and opened my new account in less than 20 minutes) This location is also very comfortable and welcoming. Definitely will recommend to others just like it was recommended to me.”
“LOVE THIS OREGON STATE CREDIT UNION. IVE BEEN A MEMBER FOR ALMOST 10 YEARS.
NEVER ANY TROUBLE. THE STAFF ARE VERY KIND AND HELPFUL.
I ATTEND W SALEM AND WOODBURN BRANCHES. I EVEN OPENED AN ACCOUNT FOR MY 8 YR OLD GRANDSON, EASY TO ADD BIRTHDAY AND CHRISTMAS CASH, HE LIKES IT TOO, AND IS 11 NOW. HE'S LEARNING TO SAVE.”
“Great professional people. I prefer this branch for several reasons. Today Ruben helped me reinvest a cd . Gave me solid answers and pointed out all the terms .I left with a feeling of trust and respect . The boss guy here is awesome too!”
“MAPS CREDIT UNION West Salem Branch staff are highly professional and proficient. Their diverse staff showcases meeting the community need. Their unparalleled community partnership bridges gaps in financial wellness and education.The West Salem branch denoted six computers and 4 laptops to Educational Programs Impacting Communities (EPIC). Our nonprofit organization(s) are thankful to have easy access to MAPS Credit Union. MAPS CREDIT UNION-a sustainable pathway to financial self sufficiency.”
9:30AM - 5:30PM
109 Commercial St NE, Salem
Banks
“In-person experience has always been great. Recent experience with their online system for the first time leaves a little bit to be desired. System is clunky, and allowed payment checks to go out from a closed account, resulting in fees and hassle.”
9AM - 6PM
645 9th St NW Suite 185, Salem
Banks
“Andrew Burleson a new employee in training was very professional, he showed an eagerness to interact with me and ask questions while he worked diligently to remember the process of our transaction and complete it without error. I am hoping he does well and they should definitely hang on to him and look to see that his training is sufficient if not exceptional so that he succeeds. What a pleasant experience meeting and talking with Andrew I wish more bank employees had an honesty and candor about them. You got this Andrew”
“I love my credit union. Jessica and Kevin are awesome,so helpful and friendly. They never push, but are available with suggestions to make sure I get the most out of my banking like my high yield savings account they suggested. I can't recommend them enough.”
“Kit was incredibly helpful and kind when I went into the South Salem Branch today. She gave me some options for banking that I had not been aware of. I also learned how easy it is to make an appointment online. I really appreciate the ease and smoothness of banking at Maps!”
“Javier helped us today and he was so helpful, patient and professional. He answered all our questions clearly and also guided us with the app. He's wonderful!”
9AM - 5PM
550 Center St NE, Salem
Banks
“Neutral environment - not “cold” but not “warm,” either. Though, they do play music through a speaker the lobby, it’s (thankfully) not elevator music to put you to sleep, but not so “loud” (such as metal,) that it’s off-putting.
The staff are polite and courteous, but I will say that I did have a semi-unpleasant when I went to open a second savings account - now a handful of years back as I write this. The gal who helped me open the account was borderline pushy when it came to investments, as I told her I had my retirement account already set up outside the bank, and that I did so because I knew the Rule of 72 and thus chose to have my long-term savings not at the bank and my money invested in the global market (exactly where the bank also invests: the global market.) She gently, but unwelcomed, still tried to “invite” me to set up my retirement/other investments with the bank. ??
Other than that, I mostly use this branch when I’m in the downtown area, or passing through, to make withdrawals. I have overall positive experiences with each teller. I request certain denomination breakdown, and they’ve never refused me.”
“I have been a member of the Credit Union for almost 30 years. They have always been very professional, and friendly to thier members. I highly recommend this establishment.”
“I really appreciate the team at the U.S. Bank Safeway branch. Since moving here, I’ve been in multiple times and the staff have always been welcoming, patient, and helpful. They take the time to answer questions and make the process easy. Definitely recommend this branch.”
“Being thankful not only shows good manners, but a simple expression of thankfulness can go a long way in relationships and communication with others. It not only enhances our own lives, but makes other people feel appreciated,”
“They have great customer service. It's been my bank for over 20 years. They don't give you the best/lowest interest rate for car loans, but I still bank there”
“The people were so inviting as soon as we walked in, and it helped create such a warm atmosphere. We felt very comfortable and were helped right away with knowledgeable information. I really value the pleasant environment here!!!”
“I have been banking here for more than 10 years and honestly haven't changed because they have great customer service and always help and answers any questions I may have.”
“Really happy with the customer service we receive at this location. My husband comes here often for his work, but we also bank here personally. Today, Jesus Barron, helped us open our joint savings account. He was helpful and was able to answer all of our questions. Thank you Jesus!”
9AM - 5PM
520 Hawthorne Ave SE Suite 100, Salem
Banks
“We had been using an online bank for many years without any problem. However, it makes cashing a check a little difficult. We decided to open a checking account at First Interstate. David Smith was so incredibly helpful. Even with the couple of little hiccups (not their fault) that we had, it was a smooth and easy transaction. Everyone there was very friendly.”
9AM - 5PM
245 Commercial St SE STE 200, Salem
Banks
“Bill Morris is the best mortgage rep around! We have consulted with him several times for complex mortgages and refinancing. He has proven to be insightful, supportive, honest, and very helpful. Bill has diligently looked out for our interests and never tried to up sell. He has worked consistently to get us the best rates and lowest fees possible. His knowledge and experience in the industry is obvious and he has completely earned our trust. Highest recommend…10 stars!”
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“Thank you Katie you were very professional and very helpful. I like when you break everything down for me to understand. All the staff were very helpful and nice. Thank you”