FedEx Ship Center in Salem, OR offers a range of shipping services, packing supplies, and boxes for customers. The facility provides options for holding shipments for pickup and scheduling residential deliveries through FedEx Delivery Manager. FedEx Ground service is highlighted as faster to more locations compared to UPS Ground, and the center is known for its cleanliness and convenience, with specific cut-off times for overnight shipping—4 pm for the East and 5 pm for the West. Customer experiences vary. Many appreciate the reliable overnight shipping service and helpful staff, with one staff member described as "super helpful" and "rocking" in answering questions. However, some reviews mention issues such as delays and mishandling of sensitive packages like medicine on dry ice, with one instance where a package was delayed for three days. Despite efforts to resolve the problem, the experience was frustrating due to staff limitations and miscommunication. Additional comments point to occasional staff impatience, especially when requesting multiple shipping supplies or dealing with return QR codes. One customer was surprised when staff gave a brief lecture about tape usage, despite no prior issue with returns. Overall, the center is convenient and well-maintained, but customer service experiences can vary, with some noting moments of impatience or miscommunication during their visits.
Great service, use fedex packages for better prices fyi they don't have print services, nor do they pack your shipments no supplies are provided. This where all the packages come to be shipped out. Fyi this is not a fedex office there are no printing services available. They have tape you can buy and some boxes for sale.
February 2024
I use FedEx regularly. I’ve never had a problem. 100 out of 100 times I have received overnight shipping without issue.
October 2023
Always very helpful. A name I can trust. They deliver fast and on time.
