First Tech Federal Credit Union has consistently provided excellent service to its members. Many customers have praised the staff for their patience, knowledge, and helpfulness. One member shared a positive experience with Cathy, who assisted with a challenging transaction and offered advice for future needs, leaving the member satisfied. Another customer highlighted Daniela's friendly demeanor and willingness to accommodate them despite being late for an appointment. The appreciation for the staff extends to Senior Manager Vanessa Garcia, who went above and beyond to help a member access online banking by ensuring the necessary app was available. Overall, First Tech Federal Credit Union is recognized for its dedicated and professional customer service, making it a trusted choice for banking needs.
Cathy has helped me every time I have come in. She’s the one that helped me open up my account three years ago at the bank she’s always warm and welcoming and very patient with me. I appreciate her very much and all the other employees at this bank.
June 2025
Cathy Hunter explained clearly and patiently.Easily concluded business.
June 2025
Daniela was amazing! We were late to our appointment with her, she still saw us and was very patient with our unusual situation. She was friendly and we enjoyed conversing with her during the time we waited for answers from elsewhere in the branch. Would definitely recommend her to anyone needing help with their acct at... read full comment
