Footwear Express is a trusted shoe store with a long history, opening its first location in 1974 in downtown Albany, Oregon. Now, there are two stores, one in Albany and another in downtown Salem. The store offers a wide variety of comfort footwear brands, including Birkenstock, Blundstone, Brooks, Chaco, Dansko, Ecco, Haflinger, Hoka, Josef Seibel, Keen, Merrell, Naot, New Balance, Oofos, Romika, and Ugg. Customers appreciate the large selection of high-quality socks, arch supports, and handbags as well. Shoppers frequently praise the helpful and friendly staff, mentioning that they provide excellent service and assistance in finding the right shoes. Many reviews highlight the knowledgeable staff, such as one associate who measured a customer's feet and helped them find suitable shoes. The store is known for its clean, well-organized environment and a better shopping experience compared to self-serve discount stores. Customers also value the store’s repair services, with shoes being repaired quickly and affordably. The store’s professionalism and willingness to go the extra mile, including handling issues like missing shoe eyelets and providing return labels, earn high praise. Overall, Footwear Express is regarded as a reliable, friendly, and quality-focused business that offers an excellent selection of footwear and accessories.
My family and I would highly recommend this particular show store for the service and good shoes. The price is kind of high, but worth it.
January 2024
Went in with my grandfather in the hopes to find him a new pair of shoes. The associate Benjamin was super helpful and made it such a quick and smooth experience. Definitely will be returning in the future.
November 2023
Daniel was great and so helpful as he helped me and my fiancé find work shoes. Definitely recommend this store
