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“Very helpful and friendly staff, they didn't have what was needed but they had a good selection for most everyone else (we had larger feet to shop for). If we had time to order items, I'd rather have kept our business with them.”
“Great experience getting fitted for pointe shoes here! Highly recommend! My fitter listened to exactly what I wanted and what I didn’t want in a pair of pointe shoes. Thank you again!!”
“Relaxed atmosphere, friendly and helpful staff, good deals. Sylvia was incredibly personable, knowledgeable, and made sure I walked out with shoes that fit correctly and met my arch support needs without breaking the bank. Best shoe shopping experience I've had in a long time.”
“Ang was super helpful and knowledgeable about the non-slip shoes I was looking for. She even explained the inner structure of the shoe compared to others, and how it would better support me with the way I roll my foot outwards when I walk/stand. Even though I didn’t end up buying them today, she treated me no different, and wrote down all the information so I could get them another time. 10/10 customer service!”
“I was helped right away and sized. Abby asked me questions about my history and pain and found several shoes for me to try. They gave me a discount for being in health care also. I will be back.”
“4 stars on the one on Lancaster and 3 for the one by Kohls. They are a bit overpriced. When I was due a refund I waited 2 weeks and the one by Kohls was not helpful at all. They blamed someone else. I just wanted my credit.”
“i got some banger shoes from there and got some help from jaylynn. super great and helpful experience,, they were also super patient and worked with my indecisiveness ❤🩹”
“Daisy V was very friendly and helped me pick out a sneaker that fits my needs. I had a chance to try them on before buying them and I fell in love, overall really great experience”
10AM - 8PM
831 Lancaster Dr NE #177, Salem
Shoe Stores
“We were in the store to get some new shoes for my teenage son who is always really picky about shoes. We not only were able to find two pairs he really liked, but when there was an unexpected issue at checkout at the register, both Emma and Thomas were wonderful at dealing with the issue with customer service over the phone and we got us out the door as smoothly as possible with that little unexpected bump in the road. Would definitely shop here again.”
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“I cannot give these guys higher praise. I went in last summer looking to get fitted with a pair of shoes and Yesenia helped me find a great one and I loved them so much. Eventually, like all shoes, they wore out. So, I went back to get another pair recently and they didn’t have the same ones from before, so she hooked me up with a different pair. Unfortunately, my knees and feet did not agree with this pair. I tried for like 3 weeks to break them in and they were so bad on my knees. I thought at this point there was no returning them, I didn’t even have the box anymore. I’ve seen so many comments about the outstanding customer service and thought you know what? I might as well call and see if there is something I can do. Apparently I was still in my return window and it was Yesenia once again helping me. This pair was returned with very little (and very valid) questions asked, and this time the first pair I got were back in stock so I got them and I was on my way. It’s difficult to find businesses that provide this kind of customer service here in 2026 and I don’t say this about every place I go to, but I will be a returning customer for as long as I live in the area.”